0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
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2024
allAgents People Awards
Nov 05,2013
Nov 05,2013
2
people found
this helpful
this helpful
Aggressive and pushy in their sales technique in order to try and persuade me to choose them as my letting agent - right from the first point of contact. Their terms and conditions for letting properties were very much in line with other competitors that I was also considering, but their customer service leaves much to be desired.
While the person who came round to value the property was polite and friendly, the person I spoke to at the office before and afterwards was extremely pushy. I was particularly unhappy with his manner in his follow up call once I had advised them that I had decided to go with another agent. He also continued to pressure me to use them when I had clearly declined on several occasions.
While the person who came round to value the property was polite and friendly, the person I spoke to at the office before and afterwards was extremely pushy. I was particularly unhappy with his manner in his follow up call once I had advised them that I had decided to go with another agent. He also continued to pressure me to use them when I had clearly declined on several occasions.
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Latest Reviews
26th Feb 2019
reviewed by 'Current'
15th May 2017
reviewed by 'Susan'
5th Nov 2013
reviewed by 'Doraemi'
Opening Hours
Address
Marsh & Parsons
9 Kensington Church Street
Kensington,London
Greater London
W8 4LF
020 7368 4450
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 99% | £1,500 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Feb 26,2019
Feb 26,2019
7
people found
this helpful
this helpful
Bullish behaviour, harassing tenants who are also prospective buyers, mis - communications, if you want a mental breakdown then take their services and pay their commissions and unreasonable excessive fees!
Happy to share more names in the letting side like Olivia Green, Rebecca Snape who ...
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Comment on agent fees
Excessive
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Mar 28, 2019
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(1)
I totally agree with the above email. They are Terrible. They say what you want, then get you in the contract. They bullied my tennats. I am a landlord tried to get hold of the tennats to discuss particular issue at the property, Rebecca Snape, and the Team are the same, Joshua Albright, Siannie. The tennats where also trying to get hold of me, they never told me.
I asked on 5 email correspondence over 11 days then gave up and had to get details from neighbours. Now I am trying to get lawyers ...
May 15,2017
May 15,2017
0
people found
this helpful
this helpful
i highly recommend the services of Alexandra Ball from Marsh and Parsons Kensington Church Street Branch.
She is very helpful in finding the right property for your need, and has all the patience in dealing with difficult people like me. 😃.
Thank you Alex, for all ...
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Nov 05,2013
Nov 05,2013
2
people found
this helpful
this helpful
Aggressive and pushy in their sales technique in order to try and persuade me to choose them as my letting agent - right from the first point of contact. Their terms and conditions for letting properties were very much in line with other competitors that ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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