Tierney Property Management
Stalybrifge, Stalybridge, SK15
3.3/5, 25 reviews
60% recommended
100% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
78% lettings fee satisfaction

“Yesterday I telephoned an estate agent called Tierney homes, which ......”

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Nov 04,2010
Minithumbdown
By: 'UpsetCustomer'
Nov 04,2010
6 people found
this helpful
Yesterday I telephoned an estate agent called Tierney homes, which I found advertising a home to let on your website. I turned up five minutes early to my 10 o' clock appointment and at five minutes past, I telephoned the office from my mobile to find out what the hold up was. I politely asked; 'shall I hang on here or re-arrange?'. I was then shouted at my an arrogant, nasty receptionist and told 'I told you to ring to confirm, Susie and you didn't'. She remembered my name but had totally made up the fact that she had told me to confirm. This is entirely untrue. I then proceeded to ask, 'why would you ask me to call and confirm when yesterday we spoke on the phone and you said to me my appointment was at ten?'... instead of admitting her failings she said, 'Oh my God... just wait!' and put me on hold. She then said, 'he can get there in twenty minutes'. I said to her, 'well, okay but can I just say that you did not say that to me - I don't appreciate being shouted at when it wasn't my fault'... to which she replied, 'right, well **** off, you can forget it then!' and hung up. I then called back to ask to speak to her manager and he said to me, 'it is company policy to ask to confirm so I don't believe you, she has worked with us 11 years and is fully competant'. I then asked for his company's address so that I could file a complaint and he said to me, 'Are you sure you can spell any of this?'... His manner was insulting. I am a hard working mother of one and have been a private tenant for two years with my landlord and never once have I been spoken to in such a rude, derogatory manner.

I will also be contacting Watch Dogs and the local council took my complaint and told me that they have been looking into this company for at least 6 months due to high levels of complaints.
They referred me to this site, also and that's why I'm writing this - so that other hard working people do not waste their time with this company! I am only glad I found out their manner of conducting business now and not before I entered into a long lease with them!
For your own good, stay away!
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By: AnOn
Aug 01, 2011
I reported them to Tameside council. Dreadful company, I feel sorry got anyone who enters a contract with them!
By: Anon
Jun 23, 2011
Thank you for this review, I have a similar story (but a lot worse!) can you tell me which council you reported them too so I may do the same.

Thank you

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Opening Hours
Address

Tierney Property Management
2 Derek Ashton Court, 77 Mottram Road
Stalybridge
Greater Manchester
SK15 2QP
0161 303 0056

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 89% £100,000 £320,000
Lettings 100% 78% £475 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 4 5 4 1 4 2 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Friendly and efficient.I've purchased invest......”

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Aug 29,2020
Minithumbup
By: 'Lee Berridge'
Aug 29,2020
0 people found
this helpful
Friendly and efficient. I've purchased investment properties through Tierney Properties for a number of years and it is always a pleasure to work with them. Mike, Joanne and Alex work well as a team. Their no-nonsense approach keeps the purchase moving forward to a quick ...
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“Very friendly helpful and confidential . Very......”

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Aug 21,2020
Minithumbup
By: 'Katherine Radcliffe'
Aug 21,2020
0 people found
this helpful
Very friendly helpful and confidential . Very proactive and fast in getting things sorted 100% recommend tierny property for any rentals...
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“Tierney Property has rented out my property ......”

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Aug 19,2020
Minithumbup
By: 'Pauline Madon'
Aug 19,2020
0 people found
this helpful
Tierney Property has rented out my property since it was bought in 2011 and during that time they have always provided good tenants who have looked after the property and always paid on time . If a tenant has reported a problem and I have asked them ...
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“First time renting...”

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Aug 14,2020
Minithumbup
By: 'Neil Mercer'
Aug 14,2020
0 people found
this helpful
This is my first time renting so I was a little unsure about certain aspects of the whole experience - thankfully Mike, Joanne, and Alex had all the answers and were a pleasure to deal with from start to finish. Quoted 2 week turnaround time and ...
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“Chose Tierney's to sell my property from a re......”

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Jul 26,2020
Minithumbup
By: 'Rachel Hundleby'
Jul 26,2020
0 people found
this helpful
Chose Tierney's to sell my property from a reccomendation. Did an excellent job from start to finish, keeping me fully updated throughout. Very efficient and professional. Would highly recommend....
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“Excellent service provided throughout and eff......”

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May 28,2020
Minithumbup
By: 'Jodie Robinshaw'
May 28,2020
0 people found
this helpful
Excellent service provided throughout and efficient. All interactions were done on a positive, professional and friendly basis. Definitely recommend whether you're selling or renting....
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“Ok but could be better...”

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May 26,2020
Minithumbdown
By: 'Dawn Gibbons'
May 26,2020
0 people found
this helpful
In the beginning they were really good, however towards the end and I think because they are furlough we had very little input. I honestly don't think youas a cpmpany should allow sellers to hand over the keys and this should be done directly by ...
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“We trust them and leave them to get on with doing what they're good at....”

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Mar 24,2020
Minithumbup
By: 'Andrew David Follows'
Mar 24,2020
0 people found
this helpful
Mike, Jo, Alex and the team at Tierney's have managed a property for us for years. They've always looked after us and made everything as easy as possible. We trust them and leave them to get on with doing what they're good at. Wouldn't hesitate ...
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“New Landlord...”

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Mar 19,2020
Minithumbup
By: 'Ken MacKinnon'
Mar 19,2020
0 people found
this helpful
I used Tierney when I wanted to rent my mums house after she had died. I had no experience of being a landlord. Mike and Jo came and were blunt and honest about what I needed to do to meet their standards. From that time ...
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“Our first home...”

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Mar 18,2020
Minithumbup
By: 'Sophie Coxon'
Mar 18,2020
0 people found
this helpful
We bought our first home with Tierney's. Very helpful staff and you can ring them any time for advice. They even got a smart meter sorted out for when we moved in so we didn't have to do it. Brilliant service...
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“I dodged a bullet with these. Be very careful......”

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Feb 29,2020
Minithumbdown
By: 'SM'
Feb 29,2020
0 people found
this helpful
I dodged a bullet with these. Be very careful. They have a property on sale right now. They will accept your offer and let you spend money on searches, survey and solicitors, but at the same time, refuse to take it off the market. Do ...
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“Profiting when sellers are at there lowest...”

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Jan 23,2020
Minithumbdown
By: 'Stephen Shuttleworth'
Jan 23,2020
1 people found
this helpful
Went through tierney estate agents when my mother died due to her using tierneys.. Never researched fool me Not going into detail but bad experience What i will put is mike tierney bill-£1790 Solicitors bill-£750 Plus id paid him over £200 extra for another property Now ...
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“Efficient and first class service from our ho......”

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Jan 23,2020
Minithumbup
By: 'Andy Baxter'
Jan 23,2020
0 people found
this helpful
Efficient and first class service from our house going on the market with the team at tourneys to the completion of the sale. We were informed every step of the way Top class...
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“I have just sold a house through Mike Tierney......”

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Oct 10,2019
Minithumbup
By: 'Janet Leeson'
Oct 10,2019
0 people found
this helpful
I have just sold a house through Mike Tierney’s business and am more than happy with the service his company provided. He is very knowledgable and professional-and certainly knows his business. Alexandria is also very efficient and friendly. All in all, I am delighted ...
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“Ashton Purchase...”

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Jun 18,2019
Minithumbup
By: 'Andrew White'
Jun 18,2019
0 people found
this helpful
Recently bought a property in Ashton from Tierneys and they were great throughout. From viewings to response times and visiting the property to measure up whilst undergoing the legal process they were always accommodating....
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“Helpful, personal, and professional...”

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Dec 06,2018
Minithumbup
By: 'Newt Ennant'
Dec 06,2018
0 people found
this helpful
My unusual circumstances meant I was worried that letting agents would be wary of taking me on. However, I explained my predicament to Joanne and Mike, and they were happy to work with me and advocate for me to the proerty's owner. I appreciated the ...
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Comment on agent fees
The administration fee was a one-off charge to cover everything. They were clear about the amount and what it was for, and the price was reasonable.
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“Absolutely disgusting unprofessional & Rude people!...”

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Oct 28,2018
Minithumbup
By: 'AVOID at all costs!'
Oct 28,2018
1 people found
this helpful
I have been in a property for 5 years. Paid my rent every month and these people talk to me like I'm a price of shit on their shoe. They don't know what they are doing and they harass you. I was harassed over a tenancy ...
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Comment on agent fees
BAD
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“Just bought a house from Mike and the team. The ......”

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Feb 28,2018
Minithumbup
By: 'Michael Forrest'
Feb 28,2018
0 people found
this helpful
Just bought a house from Mike and the team. The service was excellent from arranging to view the house to collecting the keys-Received an enjoy your new home card (nice Touch!) Thank yoiu Michael Forrest...
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Comment on agent fees
N-A
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“My wife and I rented off them for sixth months ......”

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Jun 01,2017
Minithumbdown
By: 'Ethan'
Jun 01,2017
2 people found
this helpful
My wife and I rented off them for sixth months everything was perfect until we tried to get our deposit back which we are still trying to do. No damage to the property we paid on time every time all he didn't like was that ...
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Comment on agent fees
Bad
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“Con artists. I left a deposit on a property, which ......”

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Aug 01,2016
Minithumbdown
By: 'Conned by Tierney'
Aug 01,2016
3 people found
this helpful
Con artists. I left a deposit on a property, which they then KEPT when I backed out. Rude, aggressive, con artists. Mike Tierney is the owner, he owns the property that I was trying to rent but kept telling me that the 'landlord' was considering ...
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“I'm no longer tenant of these rip off estate con ......”

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Nov 25,2013
Minithumbdown
By: 'J'
Nov 25,2013
3 people found
this helpful
I'm no longer tenant of these rip off estate con artist, I feel sorry for the people who moved in to the property now the colder weather is here, I'm hoping they sorted the heating, windows and the damp. There nothing worse than going to ...
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What agent could do to change your mind?
Be human.
Attached Filesnbsp;
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“These agents were absolutely outrageous - me and my partner ......”

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Apr 15,2012
Minithumbdown
By: 'JS-SS'
Apr 15,2012
14 people found
this helpful
These agents were absolutely outrageous - me and my partner will never be entertaining them again. It started off bad from the first initial phone call, I rang up to view a property, but the female receptionist was so incredibly rude, regardless a few days ...
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What agent could do to change your mind?
How could they improve? have manners, do your job, and make sure everything is in writing - go work, or even volunteer at other estate agents, you'll see how everything you do is terrible.
Attached Filesnbsp;
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By: Got me as well
Dec 20, 2012
View all comments (1)
Can you put which property it was, that way the Landlord can move to somebody who is more professional. I think the landlords have a right to know how people like Mike Tierney are dealing with their property's. ...

“Extremely rude and spoke to me like I was a ......”

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Feb 16,2012
Minithumbdown
By: 'anon'
Feb 16,2012
5 people found
this helpful
Extremely rude and spoke to me like I was a piece of dirt on his shoe. Extremely difficult to get hold of, when I finally got through, was unapologetic and said "do I work for you?" and that was he does not just sit in ...
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“This company is disgusting. They are so rude and the ......”

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Jul 07,2011
Minithumbdown
By: 'Karen'
Jul 07,2011
2 people found
this helpful
This company is disgusting. They are so rude and the receptionist has the worse attitute I have ever come across. I booked a viewing with them and they didn't turn up, even though they confirmed it that same morning, I rang them and asked where ...
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“Yesterday I telephoned an estate agent called Tierney homes, which ......”

Share on :
Nov 04,2010
Minithumbdown
By: 'UpsetCustomer'
Nov 04,2010
6 people found
this helpful
Yesterday I telephoned an estate agent called Tierney homes, which I found advertising a home to let on your website. I turned up five minutes early to my 10 o' clock appointment and at five minutes past, I telephoned the office from my mobile to find ...
read full review
Was this helpful? Yes
By: AnOn
Aug 01, 2011
View all comments (2)
I reported them to Tameside council. Dreadful company, I feel sorry got anyone who enters a contract with them! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:04 PM 03/05/2018 by Mr Michael Tierney

Awards won by Tierney Property Management, Stalybridge SK15 2QP


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