Tuffin & Wren
Northfields London, London, W13
4.9/5, 136 reviews
97% recommended
90% sales valuation accuracy
98% sales fee satisfaction
88% lettings valuation accuracy
89% lettings fee satisfaction

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“Carlos introduced a buyer to my property and carefully managed ......”

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Nov 01,2013
Minithumbup
By: 'Mr'
Nov 01,2013
0 people found
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Carlos introduced a buyer to my property and carefully managed the whole process, even when the communication with the solictors went quiet. He kept parties informed and was helpful in doing some of the running around sorting out the small aspects like keys to make sure everything went smoothly. Thanks for a good experience!
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Latest Reviews

View all Reviews 136
18th Feb 2021
reviewed by 'Emily'
“Chandler and team were really helpful, quick and responsive. Kept us well informed throughout the entire house buying process. Would ......”
8th Dec 2020
reviewed by 'Vassilios'
“Excellent service, very attentive without being aggressively pushy : from having a simple chat, a market update, finding tenants or selling ......”
1st Dec 2020
reviewed by 'Mrs'
“I cannot rate Chandler and the T&W team highly enough. Chandler especially has been amazing from start to finish ......”
3rd Nov 2020
reviewed by 'Gareth'
“The team at Tuffin & Wren we’re always on hand to assist and support where ever they could. Not like ......”
23rd Sep 2020
reviewed by 'Christina'
“Tuffin & Wren have been great throughout the sale of my property, especially at a time where support was so important ......”
23rd Jun 2020
reviewed by 'Louise'
“This was the first time we sold our home and could not be happier with the experience we had with ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Tuffin & Wren
138 Northfield Avenue
Ealing,London
Greater London
W13 9SB
020 8566 3366

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 98% £418,000 £1,175,000
Lettings 88% 89% £850 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 12 1 59 1 47 1 3 1
Areas covered
  • W5
  • W13
  • W3
  • W7
  • TW8
  • UB6
  • UB2
  • UB1
  • NW10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Latest Properties

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Tuffin & Wren Branches (view all )
Ealing, W7
Northfields London, W13

“Chandler and team were really helpful, quick ......”

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Feb 18,2021
Minithumbup
By: 'Emily'
Feb 18,2021
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Chandler and team were really helpful, quick and responsive. Kept us well informed throughout the entire house buying process. Would definitely recommend!...
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“Excellent service, very attentive without bei......”

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Dec 08,2020
Minithumbup
By: 'Vassilios'
Dec 08,2020
0 people found
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Excellent service, very attentive without being aggressively pushy : from having a simple chat, a market update, finding tenants or selling your property, Tuffin & Wren are simply professional. What more would one want?...
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“Exceptionally high service...”

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Dec 01,2020
Minithumbup
By: 'Mrs'
Dec 01,2020
0 people found
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I cannot rate Chandler and the T&W team highly enough. Chandler especially has been amazing from start to finish with both the sale of my old place and the purchase of my new house. She is professional but also has a v friendly attitude. ...
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“Excellent service!...”

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Nov 03,2020
Minithumbup
By: 'Gareth'
Nov 03,2020
0 people found
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The team at Tuffin & Wren we’re always on hand to assist and support where ever they could. Not like most other estate agents that tell you, ‘you need to speak to the solicitor’. They fully understand how stressful it can be buying and selling ...
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“Tuffin & Wren have been great throughout the ......”

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Sep 23,2020
Minithumbup
By: 'Christina'
Sep 23,2020
0 people found
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Tuffin & Wren have been great throughout the sale of my property, especially at a time where support was so important given the pandemic hit us midway through our sale. The suggested sale price outdid any other agency and we got asking price pretty much straight ...
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“Excellent...”

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Jun 23,2020
Minithumbup
By: 'Louise'
Jun 23,2020
0 people found
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This was the first time we sold our home and could not be happier with the experience we had with Tuffin & Wren. From the moment we walked in and met Chandler, we were 100% taken care of. Chandler and Bobby were knowledgable, patient and understanding as ...
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“Professional team ( Chandler and Bobby)Phone......”

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Jun 10,2020
Minithumbup
By: 'Richard'
Jun 10,2020
0 people found
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Professional team ( Chandler and Bobby) Phones answered quickly. Problems dealt with expeditiously. A pleasure to deal with. Motivated. In over 30 years of letting property Tuffin and Wren stand out as head and shoulders above the other rental agents...
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“Thank you for all your help and patience with......”

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Jun 02,2020
Minithumbup
By: 'Ruth'
Jun 02,2020
0 people found
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Thank you for all your help and patience with me. Especially Bobby and Chandler, all my questions were answered and I was made me to feel at ease....
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“Tuffin’s are the best estate agents I have dealt with...”

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May 22,2020
Minithumbup
By: 'Edward'
May 22,2020
0 people found
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I actually can not recommend Tuffin’s enough. They were enthusiastic, honest and trustworthy when we bought our house from them in Northfield’s in the first place, they then were always willing to assist if we ever needed anything whilst living in the house (...
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“Tuffin & Wren, truly excellent agents...”

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Apr 23,2020
Minithumbup
By: 'Clarissa'
Apr 23,2020
0 people found
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Tuffin & Wren are truly the best agents I have ever dealt with. Both Bobby and Chandler were extremely helpful and courteous at all times. Whilst still looking after the owners best interests Bobby helped us to negotiate our purchase at a good, fair price. Bobby ...
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“Couldn't have been happier how Tuffin & Wren ......”

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Mar 06,2020
Minithumbup
By: 'Oliver'
Mar 06,2020
0 people found
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Couldn't have been happier how Tuffin & Wren managed our recent purchase. Professional, responsive and amicable, Chandler was always available and went above and beyond to help us every step of the way. Very trustworthy and great service provided....
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“Tuffin & Wren were very responsive and easy to deal with....”

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Feb 20,2020
Minithumbup
By: 'Amanda'
Feb 20,2020
0 people found
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Tuffin & Wren were very approachable and easy to deal with. They gave me very good advice and were quick to respond when I had questions. I was selling my mother's house on her behalf and they were really helpful in what was a difficult process ...
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“I had an excellent experience dealing with Tu......”

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Feb 10,2020
Minithumbdown
By: 'Monica'
Feb 10,2020
0 people found
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I had an excellent experience dealing with Tuffin & Wren, Northfields. Chandler was always very professional and an absolute delight to work with. I felt like I was supported at every step of the way. I wouldn't hesitate to recommend them to anyone buying a property....
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“Chandler and her team were a delight to buy o......”

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Jan 08,2020
Minithumbup
By: 'Alexander'
Jan 08,2020
0 people found
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Chandler and her team were a delight to buy our house through. As with any house purchase, we had a few complications, but Tuffin & Wren worked pragmatically to allow both the vendor and us to reach practical solutions. Chandler went out of her way to ...
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“Good luck thankfully followed bad. We had a r......”

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Dec 04,2019
Minithumbup
By: 'N'
Dec 04,2019
0 people found
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Good luck thankfully followed bad. We had a rather stressful experience with a purchase falling through right at the last moment with another Northfields agent, then Bobby showed us property that was happily just what we were looking for. His local knowledge was hugely helpful. ...
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“Eleven years ago I purchased my property from......”

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Oct 17,2019
Minithumbup
By: 'Louise'
Oct 17,2019
0 people found
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Eleven years ago I purchased my property from Tony at Tuffin & Wren, 8 years later I rented my property and in September 2019 I sold my property always using Tuffin & Wren. Tony Bean, had always been my main contact and I he always provided an excellent service, ...
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“Good old-fashioned service. Helpful and easy......”

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Sep 22,2019
Minithumbup
By: 'E'
Sep 22,2019
0 people found
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Good old-fashioned service. Helpful and easy to work with. I greatly appreciated that they weren't too pushy but were effective in completing a sale in what felt like challenging circumstances....
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“I was really happy with Tuffin & Wren......”

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Sep 04,2019
Minithumbup
By: 'Vincent'
Sep 04,2019
0 people found
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I was really happy with Tuffin & Wren. They were very professional but also extremely friendly and helpful and easy to get on with. Their terms were very reasonable. They found me some very good tenants at a very competitive rent. The fact that they are ...
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“Fantastic Agency...”

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Aug 27,2019
Minithumbup
By: 'Caroline'
Aug 27,2019
0 people found
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Tuffin & Wren were fantastic throughout the purchase of our home. We have spent a year dealing with numerous different agents and they were by far the best. From the way they showed the properties right through to completion day. Throughout the process Chandler (who was ...
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“A very good experience with Tuffin & Wren...”

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Jul 23,2019
Minithumbup
By: 'Philippe'
Jul 23,2019
0 people found
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I had a very good experience with Tuffin & Wren from the beginning until the end of my tenancy. The team has acted on all our requests very quickly and effectively. In any situation, we found someone available and able to solve our issues in a ...
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“Excellent all round agency...”

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Jun 26,2019
Minithumbup
By: 'Sharon'
Jun 26,2019
0 people found
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We very much enjoyed working with T&W. Chandler was especially very supportive and helpful during the process of buying our new home and renting out flat. Their fees are reasonable compared to bigger real estate agents and they are personable to deal with. Thanks ...
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“First Time Buyer...”

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May 10,2019
Minithumbup
By: 'Sidra'
May 10,2019
0 people found
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We recently purchased our first property via Tuffin & Wren. After going through extremely unpleasant agency experiences (Dexter Acton) we had completely lost confidence in professionalism of Estate Agents. However, when we connected with Tuffin & Wren - it was the best experience, their service is exceptionally ...
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very good
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“Excellent Service...”

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Apr 05,2019
Minithumbup
By: 'Kirstie'
Apr 05,2019
0 people found
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I selected T&W as they seemed professional right from the start. From valuation to sale, all the staff I dealt with were polite, communicative and helpful. Bobby worked hard to sell my house and as I had lived in it for 20+ years it was ...
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Comment on agent fees
I think T&W worked hard for the fee.
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“Pretty Good...”

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Mar 30,2019
Minithumbup
By: 'CH'
Mar 30,2019
0 people found
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Purchased house via T&W in Feb 2019. Overall good service though seller did keep wanting to push back move dates which was tricky with a chain and somewhat frustrating to deal with. Other than this, service and communication was satisfactory and it was good to ...
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“Faultless service...”

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Feb 01,2019
Minithumbup
By: 'Paul'
Feb 01,2019
0 people found
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I actually bought the house I was selling through this agent 11 years ago so they where the only one I decided to use. They where always communicative and understanding, including being patient when I lost my never about such a big move away from London...
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Comment on agent fees
Very fair fees
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“Sale...”

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Jan 18,2019
Minithumbup
By: 'Dee'
Jan 18,2019
0 people found
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I have lived in the area for many years and have sold and purchased through Tuffin & Wren on a couple of occasions. My most recent dealing with them was a house sale. All the staff in the office are efficient and friendly. Bobby is great. ...
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Comment on agent fees
Good
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“Great estate agent...”

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Dec 11,2018
Minithumbup
By: 'AR'
Dec 11,2018
0 people found
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Our estate agent Chandler was key to getting our purchase over the line. Kept us in formed on a daily basis and allied the pressure needed to get the deal done. Highly diligent....
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Good
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“Success!!...”

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Dec 11,2018
Minithumbup
By: 'Diane'
Dec 11,2018
0 people found
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I recently purchased a house through Tuffin and Wren. The transaction was completed within 8 weeks from start to finish. This was partly due to their professialism and all round control of the situation. They consistently co-ordinated with the seller, solicitors for myself and my buyers, ...
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“Excellent service...”

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Sep 27,2018
Minithumbup
By: 'Anna'
Sep 27,2018
1 people found
this helpful
Excellent service. I would highly recommend Bobby Malick he made the whole process of finding and renting my new flat effortless....
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Comment on agent fees
Medium
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“Great service...”

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Sep 21,2018
Minithumbup
By: 'Donna'
Sep 21,2018
0 people found
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I wanted to recommend Tuffin & Wren Northfields very highly to future customers. Tony, was polite, discreet [ when required] and courteous during initial negotiations. Bobby and Chandler were both very efficient, hardworking and knowledgeable throughout the whole process....
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Comment on agent fees
very good value for money
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Awards won by Tuffin & Wren, London W13 9SB


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