Oct 31,2013
By: 'Newboy'
Oct 31,2013
6 people found
this helpful
Do not use this agency. We let a flat with them for 15 months. Rent was always late, by three months in the end, and they owed us over £6500 at the end of the contract. They failed to get gas certificates, claiming the boiler did not meeting standards so certificates were not issued. Strange as our subsequent managing agent passed the boiler with no concerns on its inspection. They failed to register the tenants deposit, and during the tenancy I had to deal with many issues raised by tenants as they could not get in touch with David Philips. I could write pages of problems we encountered because of their appalling management. The Tenants looked into claiming deposits back and were told they have to take landlords to court as they have final responsibility. The landlord can then take the agent to court. We worked with the tenants and took DP to small claims court after three months. Badgering, threats, etc were no use as the promises they made were subsequently ignored. I would give them a months written notice if you are owed money and then do the same. It was straightforward (information on gov.uk is good and was easy to follow) and we have recovered most of our money as the court ruled in our favour pretty quickly. We are now in the process of enforcing a judgment to get the rest I.e. bailiffs. Islington trading standards were not much use. They appear to be keeping an eye on things rather than pressuring DP. It is embarrassing for DP that staff have to tell their customers to take Copestake to court and give out the ITS number to help reclaim money. There is a real power struggle going on there and I would keep your property and money well away from them.
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David Philips

12 Crouch Hill Stroud Green, London
Greater London
N4 4AU

020 7686 7676

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