0% sales valuation accuracy
0% sales fee satisfaction
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2024
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Oct 31,2013
Oct 31,2013
2
people found
this helpful
this helpful
MY WORST ESTATE AGENTS AWARD 2013
Rang to book appointment and waited 3 days for someone who was going to "call you back straight away - NOONE CALLED BACK UNTIL WE SENT IN A COMPLAINT and even then all they did was put us on email alert
Finally booked viewing. Drove 100 miles to view the property at 9.30am on Tuesday 29th Oct.
Waited half an hour for someone to turn up - NOONE DID.
Drove back to Builth Wells to find the agent sat bhind her desk scoffing herself.
Asked why she wasn't at the property and to my utter amazement she just sat there and told me she had forgotten we were viewing it - AFTER ALL IT IS A LONG TIME FROM MONDAY TO TUESDAY
3 and a half hours later she rang to apologise and wondered if we were still interested in seeing the property!!!!!!!
By then we had looked at 2 properties with another agent (McCartneys) who at least had the decency to turn up for viewings and on time.
People who are selling through this agent should be concerned at the utter lack of professionalism and their ability to sell a property effectively.
Rang to book appointment and waited 3 days for someone who was going to "call you back straight away - NOONE CALLED BACK UNTIL WE SENT IN A COMPLAINT and even then all they did was put us on email alert
Finally booked viewing. Drove 100 miles to view the property at 9.30am on Tuesday 29th Oct.
Waited half an hour for someone to turn up - NOONE DID.
Drove back to Builth Wells to find the agent sat bhind her desk scoffing herself.
Asked why she wasn't at the property and to my utter amazement she just sat there and told me she had forgotten we were viewing it - AFTER ALL IT IS A LONG TIME FROM MONDAY TO TUESDAY
3 and a half hours later she rang to apologise and wondered if we were still interested in seeing the property!!!!!!!
By then we had looked at 2 properties with another agent (McCartneys) who at least had the decency to turn up for viewings and on time.
People who are selling through this agent should be concerned at the utter lack of professionalism and their ability to sell a property effectively.
What agent could do to change your mind?
Turning up for the viewing would have helped. Booking the appointment the previous week when we first called would have helped Having a senior Manager call us to offer an explanation would have helpedAttached Filesnbsp;
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Latest Reviews
31st Oct 2013
reviewed by 'Jeremy'
Opening Hours
Address
Russell Baldwin & Bright
6 Market Street
Builth Wells
Powys
LD2 3AG
01982 551010
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Oct 31,2013
Oct 31,2013
2
people found
this helpful
this helpful
MY WORST ESTATE AGENTS AWARD 2013
Rang to book appointment and waited 3 days for someone who was going to "call you back straight away - NOONE CALLED BACK UNTIL WE SENT IN A COMPLAINT and even then all they did was put us on email alert
...
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read full review
What agent could do to change your mind?
Turning up for the viewing would have helped. Booking the appointment the previous week when we first called would have helped Having a senior Manager call us to offer an explanation would have helpedAttached Filesnbsp;
Was this helpful?
Yes
Yes
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