Dreadful experience with this estate agent. Made an offer which they told me was accepted by the landlord.
Two days later they told me that the landlord has signed the contract and that I can come in to sign when I have paid the deposit and one month rent.
Did all that and one hour before I wanted to come in and sign they called and told me that the flat was not available any more because the landlord won't sign the contract - even though I have already paid the money and they've told me that he has already signed. This was three days before the moving in date :(
They also do not reply to emails and don't pick up the phone (unless they need something from you).