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Oct 30,2013
Oct 30,2013
1
people found
this helpful
this helpful
I would definitely not recommend anyone to rent a property from City Home.
- When you view the house they promise the house will have maintenance work done which actually might take up to 9 months to happen, like double glazing.
- Their 48 hours to fix emergencies is a lie. We spent a month without heating or hot water, a week with the pipes blocked, a month with a faulty heating, a month without a vacuum machine, damp stains on the ceilings for almost a year, etc...
- They hardly ever reply e-mails when you report something is broken and they do not call back. In short, you have to report problems about 4 or 5 times until they actually take care of it. Normally they send people who does not to the work properly and they might come up to 4 times (this has happened repeatedly).
- They never let you know in more advance than 15 minutes when the maintenance team is coming in, so you might be having lunch with friends on a Sunday and they just knock on the door and they are coming to dismantle your boiler or you might be home alone having a shower and by the time you finish there are unexpected strangers in the house and you get a massive fright.
- They are really nasty and threaten you if you are don't renew your contract (starting the 1st of July!) by mid January.
- When you view the house they promise the house will have maintenance work done which actually might take up to 9 months to happen, like double glazing.
- Their 48 hours to fix emergencies is a lie. We spent a month without heating or hot water, a week with the pipes blocked, a month with a faulty heating, a month without a vacuum machine, damp stains on the ceilings for almost a year, etc...
- They hardly ever reply e-mails when you report something is broken and they do not call back. In short, you have to report problems about 4 or 5 times until they actually take care of it. Normally they send people who does not to the work properly and they might come up to 4 times (this has happened repeatedly).
- They never let you know in more advance than 15 minutes when the maintenance team is coming in, so you might be having lunch with friends on a Sunday and they just knock on the door and they are coming to dismantle your boiler or you might be home alone having a shower and by the time you finish there are unexpected strangers in the house and you get a massive fright.
- They are really nasty and threaten you if you are don't renew your contract (starting the 1st of July!) by mid January.
What agent could do to change your mind?
Answer e-mails, call back and fix broken and faulty equipment in the time promised in the contract. Quality repairs instead of botched jobs.Attached Filesnbsp;
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Latest Reviews
30th Oct 2013
reviewed by 'Leeds'
Opening Hours
Address
City Homes
47 Vallance Road
Ab Kettleby,London
Greater London
E1 5AB
0207 4265444
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| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
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Oct 30,2013
Oct 30,2013
1
people found
this helpful
this helpful
I would definitely not recommend anyone to rent a property from City Home.
- When you view the house they promise the house will have maintenance work done which actually might take up to 9 months to happen, like double glazing.
- Their 48 hours to fix ...
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What agent could do to change your mind?
Answer e-mails, call back and fix broken and faulty equipment in the time promised in the contract. Quality repairs instead of botched jobs.Attached Filesnbsp;
Was this helpful?
Yes
Yes
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