Anglo Homes
Manchester, M21
2.2/5, 9 reviews
33% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

“The staff member doing the viewing was delightful, but more ......”

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Oct 27,2013
Minithumbdown
By: 'razendox'
Oct 27,2013
8 people found
this helpful
The staff member doing the viewing was delightful, but more than offset by the rudeness of other staff once you actually try to do the paperwork and dare to ask them any questions about the flat and lease agreement. Prepare to be met with and aggressive behavior and little interest.

Trying to get them to acknowledge any problems or issues with the property is a mission in itself, let alone getting any commitments on when things will be fixed. issues on Day 1 will still be there months later as the staff perfect their skills at evading emails and phone calls. Judging by other reviews, a skill perfected with all their clients.

Worst thing to happen to Manchester since the decline of manufacturing this century. Close first if you consider the stress and trauma inflicted on all of us poor tenants.
What agent could do to change your mind?
-- Some staff could adjust their attitude to be less patronising and rude -- They could acknowledge it when you tell them about problems -- They could fix the said problems rather than ignore them
Attached Filesnbsp;
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Opening Hours
Address

Anglo Homes
261 Barlow Moor Road, Chorlton
Chorlton Cum Hardy,Manchester
Greater Manchester
M21 7GJ
0161 861 0060

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 2 5 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Awful Customer Service...”

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Dec 04,2018
Minithumbdown
By: 'MOL'
Dec 04,2018
5 people found
this helpful
Anglo Homes seem to have a bizarre approach to customer service, based on doing as little as possible. It's often difficult to reach them over the phone, and promises to call back mean little. The email on their "contact us" page of their website is ...
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“Great service, everything was handled very promptly and staff was ......”

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Sep 17,2017
Minithumbup
By: 'Ben'
Sep 17,2017
0 people found
this helpful
Great service, everything was handled very promptly and staff was very friendly and communicated regularly. Move in process was very smooth....
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“Cowboys through and through, don't wanna know abut repairs, but ......”

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Oct 10,2014
Minithumbdown
By: 'lionking'
Oct 10,2014
11 people found
this helpful
Cowboys through and through, don't wanna know abut repairs, but by god once they get you out of a property..the workmen are in there the day after..doin all the jobs you requested time ago..jst so they can make a quick buck..surprised ...
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“I moved in to one of their properties last July ......”

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Apr 17,2014
Minithumbup
By: 'Neilioz'
Apr 17,2014
0 people found
this helpful
I moved in to one of their properties last July after a marital break up and was very wary of moving back to the world of letting. I find the staff to be pretty helpful so far. I have had to ring a couple of ...
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“I first came into contact with Anglo Homes as a ......”

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Dec 04,2013
Minithumbup
Elkie
By: 'wall203'
Dec 04,2013
0 people found
this helpful
I first came into contact with Anglo Homes as a tenant, at a flat in Fallowfield. I lived in this flat for a couple of years and had a selection of regular issues that needed resolving. The team at Anglo were always highly professional and ...
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“The staff member doing the viewing was delightful, but more ......”

Share on :
Oct 27,2013
Minithumbdown
By: 'razendox'
Oct 27,2013
8 people found
this helpful
The staff member doing the viewing was delightful, but more than offset by the rudeness of other staff once you actually try to do the paperwork and dare to ask them any questions about the flat and lease agreement. Prepare to be met with and ...
read full review
What agent could do to change your mind?
-- Some staff could adjust their attitude to be less patronising and rude -- They could acknowledge it when you tell them about problems -- They could fix the said problems rather than ignore them
Attached Filesnbsp;
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“I concur with other reviews of this letting agency. I ......”

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Jun 12,2013
Minithumbdown
By: 'Anglo'
Jun 12,2013
10 people found
this helpful
I concur with other reviews of this letting agency. I have been a tenant in a large property they manage in the Whalley Range area of Manchester for just over 3 years and I have had continuous problems with them since day 1. I have found communication ...
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“This agency appears to have zero knowledge of good customer ......”

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Apr 22,2013
Minithumbdown
By: 'Angry'
Apr 22,2013
11 people found
this helpful
This agency appears to have zero knowledge of good customer service. They accuse you of lying, claim workmen have been round to 'fix' things when they haven't, frequently lose your contact details, claim they have called you back about something when they havent and seem ...
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“Anglo seemed to function as a shield to prevent us ......”

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Dec 07,2012
Minithumbdown
By: 'S_Gray'
Dec 07,2012
12 people found
this helpful
Anglo seemed to function as a shield to prevent us directly contacting our landlord. Every request we made had to be passed through them, and they were not quick about doing it. The incident that finally made us move was when our toilet began to ...
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What agent could do to change your mind?
The agent should have had our interests in mind as well as those of the landlord. They should also have made sure we had an emergency contact number, and under no circumstances should have refused to give it to us when asked. There should also be a minimum standard to which the house was furnished and maintained.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Anglo Homes, Manchester M21 7GJ



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