“I was asked if I was happy to write a ......”
5 Star Review
Oct 25,2013
By:
'Belinda'
Oct 25,2013
Branch: Huddersfield, 78 Huddersfield Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HD1
Branch: Huddersfield, 78 Huddersfield Road
Lettings (as a Landlord)
Postcode: HD1
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I was asked if I was happy to write a brief review on how I found Applegate Lettings service and I instantly agreed. The service I received as a landlord was second to none. I have two properties and have used various agents over the years, the first thing I found completely different to other companies I have instructed in the past, was that I was informed when every viewing was arranged, I was called or text to be told the date and time which was brilliant. I was also informed of the viewer's feedback within 48 hours of the viewing taking place. Applegate called the viewers, asked them for honest feedback and then relayed this to me which was not only interesting but really, really helpful! I was even informed when they had simply been unable to get hold of the viewer for feedback and so had had to leave them a message. I was also contacted on a regular basis to discuss the properties and the advert. After been marketed for two weeks, Applegate suggested they swapped the front image on the internet to the photograph of the lounge in order to keep the advert fresh and try and show off the property's strong points, again no other agent has ever rung me making such suggestions, it has always had to be me calling them for an update and me thinking of new ideas. Once a suitable tenant had been found, again I was kept up to date with the whole process at every stage and my approval was obtained at every stage. Its rare I spend the time writing reviews for companies (mainly because so many provide such terrible customer service nowadays), however I was more than happy to write a few sentences for Applegate as they were a pleasure to deal with, incredibly friendly, professional and the first letting agent I have dealt with in a long time who genuinely seemed to care!!!
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