I have had nothing but trouble with Ellis and Co since they were appointed to manage our property. They do not carry out inspections as requested, they do not provide any information despite numerous times of asking. Rent paymensts are often late, or worse, dont even turn up. Then when queried with the agents its always someone elses fault. Repairs are not taken seriously, not reported in a prompt manner and not repaired in a reasonable time frame with some emergency/urgent repairs taking over a month to be completed.
When I contacted the branch manager to complain and aks for the complaints procedure, I was told that I couldnt!!!!
All in all I would not recommend Ellis and Co to anyone.