Stay away from Ludlow at all costs. I have never in my many years of renting properties, had such terrible service. Staff are extremely unprofessional. How can so many incompetent people be working for the same company?!? Nobody seems to have a clue what they are doing. Emails are never responded to, even in emergencies. Staff who are supposed to be dealing with the property on your behalf seem to disappear into thin air. Our agent had actually left the company and no-one bothered to tell us. Since moving into this property there has been a catalogue of ongoing problems. I will never ever use this company again and I urge anyone reading this to avoid them at all costs.... unless you want a load of stress and sleepless nights.