Oct 22,2013
Minithumbdown
By: 'Unhappy tenants'
Oct 22,2013
0 people found
this helpful
We moved into a lovely property let to us by PLA, the moving in part was fine, but it seemed once we were in the property they did not care about us. After a few month of being in the property there was flooding from the rain in the basement, which at first PLA attended to and removed the water. However the Second time it happened we had to wait a month for it to be removed, when it happened the third time they refused to come and remove the water as they said it was something the landlord would have to sort out. This never happened, consequently we were left with it until the water evaporated, which was dangerous and often left us unable to use the washing machine as the washing machine was stored in the basement, and so was sitting in water. No only this but there was a problem with the boiler, in which PLA took 3 months to get round to fix the problem, putting it off with numerous excuses which was not very pleasant during winter (Poor heating and cold showers). When house inspections were arrange, no one attended and unfortunately when we did call to speak to the manager, he apparently did not have the time to come to the phone (Ever), or call back. When we did vacate the property we were given a list of issue wrong with the property such as "Things left behind", of course if they had provided a proper itinerary PLA would have know that the coat hangers, bin, cups and plates etc had actually be provided when we moved in. As this was a part furnished house, they provide beds with wheels, which on a wooden floor moved around. They then wanted to fine all tenants for scratches on the wooden floor. Not only this but when they replaced the boiler and fridge, they left the rubbish lingering in the garden, for which they then wanted to fine us for leaving rubbish behind (Of course this was left by them in the first place). Unfortunately our experience with PLA has been very poor and we would like to offer our experience with future tenants as a cautionary tale.
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PLA Rentals, Students & Maintain

6 North Road East Plymouth
Devon
PL4 6AS

01752 267666

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