Oct 22,2013
By: 'Disappointed in Cambridge'
Oct 22,2013
5 people found
this helpful
These agents absolutely destroyed my trust when renting. They lied constantly and didn\'t seem to care about any issues once I moved into the property. I went for 8 months with no keys to the windows (moved in May) and could not open any of them until the following year. I continually asked as this was a hazard if the property had ever caught fire. When I finally received the keys I was told by Sharon that she didn\'t really think it was important. As the gardens had been left to grow into a state my family and I spent weeks sorting this out, costing a great deal of money and time getting this up to standard. I re-felted the shed roof as there were holes and generally sorted the property out at my own time and expense. Other than being completely unhelpful over the two years I spent at the property, upon moving out they took a large chunk of my deposit and changed the reasoning behind this 3 times. The people sent to fix things I assume were family members also. Complete disgrace of a company - I have never had such a bad experience. Beware Sharon and Susan - they are only after your money.
What agent could do to change your mind?
Been honest.
Attached Files
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

ESRA Property Services

1 Barnwell House, Barnwell Drive Barnwell Drive, Cambridge


Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home