I have used Ludlow on several occasions and although they may appear competent they are infact very unproffessional. I am currently awaiting rent on a property they informed me would be rented by letting service that rents to the Ministry of Defence (ex soldiers etc) and that agency wants to rent my property for 3years . As my agent I had assumed that all the relevant references were done and that Ludlow Thompson could provide proof that the company did infact have some evidence that they had a contract with the MOD. I have asked Ludlow on numerous occasions for some details of the contract between the MOD and this agency. However they still dont seem to be able to show me any eveidence. They say this is due to confidentiality ? How did they found out this agency had anything to do with the MOD. Surely some documentation must have been produced??
For piece of mind I also added the rent collection service and low and behold the first month rent was paid but the second months rent has not been recieved by Ludlow (go figure!). I had to ring Ludlow to ask them what they were doing about it.
Why should I have to chase the agent to chase the tenant? When were they going to inform me? What have I paid a rent collection fee for if they have not collected the rent when it is now 20days overdue?
All the agents out there are bloody awful but unfortunatley due to market forces you have to deal with the best of a bloody awful bunch!!
Dont use Ludlow whatever you do !!