“Our reason for leaving was solely due to the end ......”
3 Star Review
Oct 19,2013
By:
'Greg'
Oct 19,2013
Branch: Reading, 24 King Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG1
Branch: Reading, 24 King Street
Lettings (as a Tenant)
Postcode: RG1
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Our reason for leaving was solely due to the end of our studies at University of Reading. We found application process for the apartment the most complicated and piece-meal approach to an application that we had ever experienced (we've travelled the world and lived in such major centres as Toronto, New York City, Vancouver). It was cumbersome, unclear and innefficient. Once in the apartment we found that the idea of "furnished" was not really "furnished" but partially furnished. We had to spend another 800.00 GBP to ensure just the basics in the apartment. That was an unfair representation by the letting agency. The staff, however, was always very kind, responsive and great sources of information whenever we needed it. However, problems such as hot-water, elevator, and intercom sytem took far too long to resolve. the hot-water issue was never resolved even after a number of visits from technicians. we gave up trying. the apartment itself was fine. the location excellent. the heating and electricity and wifi services reliable and good. Again, the staff were very helpful and kind throughout the year of our stay.
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