Surelet (Birmingham)
Smethick, Smethwick, B66
3.9/5, 21 reviews
76% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
83% lettings fee satisfaction



Property Features


“I am a landlord and about a year ago they ......”

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Oct 19,2013
Minithumbdown
By: 'LFC'
Oct 19,2013
1 people found
this helpful
I am a landlord and about a year ago they tried to rip me off. Told me my boiler wasnt working and they had to send someone round to fix it. I had a bill of £200 which I was okay with at the time as I didnt want to leave my tenant without any heating. A couple of months later after speaking to my tenant I found out that Surelet lied about this and my boiler never broke down. They made the whole thing up just to con me out of £200. Have since moved all my properties over to JR Estates and Metropolitan Surveyors who so far have been much better.
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Opening Hours
Address

Surelet (Birmingham)
346 Bearwood Road
Smethwick
West Midlands
B66 4ES
0121 429 7080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 90% 83% £575 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 3 6 2 1 0 0 0 0 0
Areas covered
  • Birmingham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Excellent customer service...”

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Mar 02,2019
Minithumbup
Raman
By: 'Dr'
Mar 02,2019
0 people found
this helpful
Me and my partner have Surelet has from past 14 years. They have managed ours more than 8 properties over this period. Raman always available on his phone to help. It doesn't matter if it's day or evening or weekend. Happy with the service....
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Comment on agent fees
Good
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“Excellent Service...”

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Feb 28,2019
Minithumbup
Raman
By: 'Mr'
Feb 28,2019
0 people found
this helpful
Very good experience. We would highly recommend these guys for anyone looking to sell a house. Thanks to Raman & Daniela....
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“Professional and Punctual...”

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Feb 28,2019
Minithumbup
By: 'Emma'
Feb 28,2019
0 people found
this helpful
We were extermely impressed with his professional manner and feel that this was worth mentioning to your company.He was professional and friendly....
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“Due to loss of employment I had to cut my ......”

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Dec 10,2018
Minithumbdown
Raman
By: 'Aaron'
Dec 10,2018
0 people found
this helpful
Due to loss of employment I had to cut my tenancy short, I was charged £350 just to "readvertise" the property "under normal protocol" so I could end my tenancy, the fee is not advertised on the fees section of the website, however it is advertised ...
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Comment on agent fees
Bad!!! Unreasonable. Grossly disproportionate to work that’s actually put in. £108 for a check out inspection I was told The final inspection fee is not an unreasonable cost, it is for the time involved in inspecting the property, not the length of the document which I understand but when a properties unfurnished
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“Excellent Service...”

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Apr 27,2018
Minithumbup
Raman
By: 'Richard'
Apr 27,2018
0 people found
this helpful
I received an excellent service from both Raman and Sandhya. They were both highly professional and responded very efficiently to all my queries. I would highly recommend Surelet to anyone that is looking for an exemplary, experienced and competent letting agency!...
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Comment on agent fees
Good
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“Very Quick And Knowledgeable Team...”

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Apr 02,2018
Minithumbup
Raman
By: 'Mikela'
Apr 02,2018
0 people found
this helpful
Very pleased !!! Would be happy to recommend to friends ,very good services received from Surelet. I found them to be professional , and responsive...
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Comment on agent fees
Excellent
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“Excellent customer service and everything was sorted out very quickly ......”

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Feb 16,2017
Minithumbup
Raman
By: 'Carrie'
Feb 16,2017
1 people found
this helpful
Excellent customer service and everything was sorted out very quickly and we were moved in our new rented property in a week which was great...
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Comment on agent fees
The fees were very reasonable
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“I'm a tenant for 2 months and I'm very happy with ......”

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Feb 10,2017
Minithumbup
Raman
By: 'Catarina'
Feb 10,2017
1 people found
this helpful
I'm a tenant for 2 months and I'm very happy with that if have some problems quicky sort out and all time if i need help always help me....
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Comment on agent fees
Good
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By: Mrs Davis
Mar 22, 2018
View all comments (1)
I'm a landlord and sure sales & letting manage a few of my properties. I am very pleased with the friendly service that I received. If any problems arise at any of my properties it is sorted with out me having to get involved. I get Inspections reports sent out to me to keep me in the loop of the property inside and out. Even Gas safety certificates have all been arranged for me so that I do not even need to think of due dates as I get a or email call to remind me. Overall very satisfied. ...

“Excellent and professional ! But most importantly very reliable and gets ......”

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Feb 09,2017
Minithumbup
Raman
By: 'Dr'
Feb 09,2017
1 people found
this helpful
Excellent and professional ! But most importantly very reliable and gets the job done !!! My current tenant just decided to cut our tenancy agreement shirt due to unforeseen circumstances and Raman is already on the case !! Pleasure to work with...
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Comment on agent fees
Good deals - they know how to win over both landlords and tenants
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“Very professional and courteous staff. Have been with this branch ......”

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Feb 01,2017
Minithumbup
Raman
By: 'Sanjay'
Feb 01,2017
1 people found
this helpful
Very professional and courteous staff. Have been with this branch for 2 years and they handle my entire portfolio . Efficiently run always fast to communicate ....
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Comment on agent fees
Competitive pricing structure
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“I am a landlord and Raman has always treated all ......”

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Feb 01,2017
Minithumbup
Raman
By: 'S'
Feb 01,2017
1 people found
this helpful
I am a landlord and Raman has always treated all business professionally and expertly. I would highly recommend surelet. He knows the market well and offers great advice, I know I can rely on him to be available when needed...
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Comment on agent fees
Fees are competitive and you get what you pay for
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“We have been with this agent for the last 4 years ......”

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Jan 09,2017
Minithumbup
By: 'Alvi'
Jan 09,2017
2 people found
this helpful
We have been with this agent for the last 4 years and have had a very good experience. They have always gone out of their way to help us. They are trustworthy, reliable and professional. I would highly recommend them....
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Comment on agent fees
Good
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“I have been using Surelet for the last 6.5 years as ......”

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Jan 05,2017
Minithumbup
Raman
By: 'Mr.'
Jan 05,2017
0 people found
this helpful
I have been using Surelet for the last 6.5 years as an established landlord. Raman has looked after my properties very well. His dealings are always clear and transparent....
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Comment on agent fees
The fees are always reasonable when compared with other agents in the area.
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“I use Surlet to advertise, manage and maintain my properties ......”

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Jan 05,2017
Minithumbup
Raman
By: 'Robert'
Jan 05,2017
0 people found
this helpful
I use Surlet to advertise, manage and maintain my properties and I highly recommend this agent. Raman is highly professional and very helpful - if you want stress free properly management, these guys are perfect. From beginning to end, Raman has been extremely professional and ...
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Comment on agent fees
Fees in line with the market and competitive.
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“Using the Surelet Services from past few years. Brilliant customer ......”

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Nov 25,2016
Minithumbup
By: 'MMaan'
Nov 25,2016
0 people found
this helpful
Using the Surelet Services from past few years. Brilliant customer service, professional working tenants. I will be using them in future....
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“I have know Raman for more than 3 months. He has ......”

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Nov 01,2016
Minithumbup
Raman
By: 'Venkat'
Nov 01,2016
0 people found
this helpful
I have know Raman for more than 3 months. He has been extremely effective in terms of showing all the available properties. He is polite and a very good organiser. He has managed my expectation well and I have managed to find the properties that I ...
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“Excellent customer service. We have moved in a month ago ......”

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Oct 30,2016
Minithumbup
By: 'SS1986'
Oct 30,2016
0 people found
this helpful
Excellent customer service. We have moved in a month ago in one of their property. I would recommend them to my other friends & family to look the properties from them....
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“Had a terrible experience with this letting agent. The service ......”

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Jul 20,2016
Minithumbdown
By: 'Mr'
Jul 20,2016
1 people found
this helpful
Had a terrible experience with this letting agent. The service is appalling and completey unacceptable. Never let them manage your property by any means. At the end, I had to remove the tenant myself because they were not paying the rent and the agent had ...
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Comment on agent fees
Completey terrible and out of order. When in times of need they never answered the phone or returned my call.
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“THE WORST AGENCY I'VE EVER HEAD TO DEAL WITH. Throughout ......”

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Jul 21,2015
Minithumbdown
Melanie
By: 'Maria'
Jul 21,2015
0 people found
this helpful
THE WORST AGENCY I'VE EVER HEAD TO DEAL WITH. Throughout the whole tenancy Surelet was more then difficult to communicate with, about anything regarding the apartment, we didn't even get the copy of our contract. At the end of tenancy they informed us when we ...
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Comment on agent fees
Fees for the 'final inspection' is a joke. You will get few lines in the word and you will loose your deposit no matter what.
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“I am a landlord and about a year ago they ......”

Share on :
Oct 19,2013
Minithumbdown
By: 'LFC'
Oct 19,2013
1 people found
this helpful
I am a landlord and about a year ago they tried to rip me off. Told me my boiler wasnt working and they had to send someone round to fix it. I had a bill of £200 which I was okay with at the time as ...
read full review
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“I am a landlord and about a year ago they ......”

Share on :
Oct 18,2013
Minithumbdown
By: 'LFC'
Oct 18,2013
0 people found
this helpful
I am a landlord and about a year ago they tried to rip me off. Told me my boiler wasnt working and they had to send someone round to fix it. I had a bill of £200 which I was okay with at the time as ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:05 PM 13/02/2017 by Raman Sirpal

Awards won by Surelet (Birmingham), Smethwick B66 4ES



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