Oct 18,2013
By: 'Kerrie Craddock'
Oct 18,2013
4 people found
this helpful
Hi. I would like to say how over the moon I am with the professionalism and friendliness of your staff. Especially the aforementioned. Mathew was very professional and got my tenancy in place with ease. This is my first time renting a property but no issue I had or help I required was ever a problem.
Then there is the lovely Carly who works in your maintenance and aftercare department. She took over from Matthew to oversee my moving in and any problems I had afterwards. Carly is one of the most polite, diligent, professional people I have ever had the pleasure of dealing with. She always does what she says she is going to do whether it be calling or emailing me back. Helping up resolve a problem or just general advice. She has been a pressure to deal with and you are very lucky to have someone like her in your company. I\'ve been moved in over 6 weeks now and she still takes time to email to see how things are. Whenever you call wards you are made to feel like you are their only client. My whole experience with you I have to say has been a pleasure. I would recommend your company gladly. Please pass on my thanks to both Carly and Matthew and Alex at the Ashford branch and also Kirsty in maintenance. Kind regards and thanks in advance. Kerrie Craddock
Was this helpful? Yes
By: Ward and Partners
Oct 18, 2013
Hello Kerrie, Thank you for your review. I'm glad you're are pleased with the team. I have pleased with on to our line managers. Thank you again for your custom. Kind Regards Matthew Pattenden MARLA Lettings Manager

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Ward & Partners

1 Middle Row High Street Ashford
TN24 8SQ

01233 639531

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