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Portico
207 Cranbrook Road
Redbridge,Ilford
Greater London
IG1 4TD
020 8518 5411
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 95% | £132,500 | £555,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
79 | 1 | 91 | 10 | 24 | 0 | 29 | 0 | 7 | 2 |
No Properties
I am sorry you found it necessary to leave such a poor review.
This is an extremely unusual problem. I have now had an opportunity to look into this situation and understand we were not supplied a key to this property. Therefore we had to co-ordinate the prospective tenants arriving in the office on time and making certain we allowed enough travelling time (at this time of day) to ensure we kept the specific timed appointment.
I am aware you waited 2" minutes and then called the office but at no point was the phone â€put down on youâ€. We put the phone on hold to check on the other line to see how Gemma was progressing with the tenants and I am sorry if this was misunderstood.
We successfully conduct many hundreds of viewings each month, I can assure you it is extremely rare we encounter such problems and I apologise we couldn’t keep you informed of our delay in this instance.
Kind Regards
Keith Q Cross
Operations Director
Spencers Property Services