Sep 23,2013
Minithumbdown
By: 'Purdy'
Sep 23,2013
1 people found
this helpful
AWFUL LETTING AGENT! Lied to both myself & tenant a number of times. Awful at returning my phone calls. Terrible at communicating information to & from myself & the tenant. Lost inventory. Attempted to bill my tenants when they moved out because "items were not present" when actually the items WERE present but in other rooms!
When my tenant returned the house keys to the office at the end of their tenancy, the office was burgled & Frank Innes BILLED THE TENANTS for the lock change & replacement keys because they were legally the property of the tenant until midnight!!! It took Frank Innes 7 hours from opening after the burglary until they informed me my house keys were stolen. It had not occurred to Frank Innes that my locks would require changing (as the stolen keys had my address on them).
Needless to say Frank Innes, Mapperley no longer manageS my property letting.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Frank Innes

968 Woodborough Road Mapperley, Nottingham
Nottinghamshire
NG3 5QS

0115 971 3257

Opening hours


As Seen On

Find the Best Agent to
Sell or Rent Your Home