0% sales valuation accuracy
0% sales fee satisfaction
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Oct 12,2013
Oct 12,2013
9
people found
this helpful
this helpful
We decided to go local and use Willey and Son (they are now known as Wilsons) to sell our property. We had a viewing almost immediately unfortunately this was a complete waste of time as the viewers told us they wanted in excess of one acre - ours is clearly only third of an acre and an older property - ours was built in 1985 and they didn't even have their property on the market. It took them 5 days before they came back to us with any feedback. In the next five months we only had one more viewing which again was a waste of time. Their customer service was terrible they rarely contacted us, it was down to us to keep in touch with them to find out what interest there was. After five months we decided enough was enough and then they had the nerve to try and charge us £250 for the privilege, despite Dan assuring us the fee only came into force if the property was removed from sale at the beginning. We believe that 5 months and only 2 views was giving them enough of a chance. If you are thinking of selling don't choose Wilsons!!
What agent could do to change your mind?
Improved customer service, regular weekly contact and needless to say aggressive marketing that generates viewings!Attached Filesnbsp;
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Latest Reviews
11th Apr 2014
reviewed by 'Unimpressed'
12th Oct 2013
reviewed by 'Terry'
Opening Hours
Address
Chris Willey & Son
18 The Wyvern Centre
Magdalene Lane
Taunton
Somerset
TA1 1SE
01823 324324
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Apr 11,2014
Apr 11,2014
5
people found
this helpful
this helpful
Wilson's first marketed my four bed property in July 2013 after choosing Wilson's Estate Agents above Webber's as I was very impressed with their web site and sales staff member Dan. Since July 2013 I think we have had approx 15 viewings and NO offers. Of the 15 viewings, ...
read full review
read full review
What agent could do to change your mind?
Very poor communication and not wiling to go the extra mile. Poor feedback, clients that cancel and no shows and clients not in a position to proceed didn't help.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 12,2013
Oct 12,2013
9
people found
this helpful
this helpful
We decided to go local and use Willey and Son (they are now known as Wilsons) to sell our property. We had a viewing almost immediately unfortunately this was a complete waste of time as the viewers told us they wanted in excess of one ...
read full review
read full review
What agent could do to change your mind?
Improved customer service, regular weekly contact and needless to say aggressive marketing that generates viewings!Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
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