100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 11,2013
Oct 11,2013
1
people found
this helpful
this helpful
I received an email from R M English informing me that an exit inspection had been carried out with a few small deductions. Then 10days latter I received a letter asking for £865.00 for damages due to a leak 10 days after I moved out. R M Englsih are refusing to refund my deposit and I'm in dispute with them
I've tried to speak with the partner to resolve the matter but he refuses to answer my calls and even their staff have admitted verbally they're in the wrong.
On a different matter whilst I lived in the property they let someone in to carry work out (changing the shower rail) without informing, whilst I was away on holiday.
Stay well clear,
I've tried to speak with the partner to resolve the matter but he refuses to answer my calls and even their staff have admitted verbally they're in the wrong.
On a different matter whilst I lived in the property they let someone in to carry work out (changing the shower rail) without informing, whilst I was away on holiday.
Stay well clear,
What agent could do to change your mind?
Held their hands up quickly that they've made a mistake and refunded my deposit. Even just having the partner actually care about a customer and deal with his complaint.Attached Filesnbsp;
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Latest Reviews
18th May 2017
reviewed by 'Katie'
6th Nov 2016
reviewed by 'Ron'
11th Oct 2013
reviewed by 'MCL'
14th Jan 2009
reviewed by 'Yorker07'
Opening Hours
Address
R M English
7 York Street
,York
Yorkshire
YO1 8RA
01904 697900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 1 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 18,2017
May 18,2017
0
people found
this helpful
this helpful
Tim has dealt with both the sale of my old house and purchasing my new house. The service I have had is outstanding, otherwise I wouldn't have used RM English for both transactions. Always reply to emails within the hour and if not always that ...
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Nov 06,2016
Nov 06,2016
0
people found
this helpful
this helpful
RM English of York provided us with an EXCELLENT service when we were relocating to York. They had the BEST properties and we were delighted to buy through them. Nothing was too much trouble and they were proactive at every stage. Must be the best ...
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Oct 11,2013
Oct 11,2013
1
people found
this helpful
this helpful
I received an email from R M English informing me that an exit inspection had been carried out with a few small deductions. Then 10days latter I received a letter asking for £865.00 for damages due to a leak 10 days after I moved out. R M ...
read full review
read full review
What agent could do to change your mind?
Held their hands up quickly that they've made a mistake and refunded my deposit. Even just having the partner actually care about a customer and deal with his complaint.Attached Filesnbsp;
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Jan 14,2009
Jan 14,2009
2
people found
this helpful
this helpful
Woefully inadequate. Our experience is that they were 'economical with the facts' and pretty misleading. Think they are a cut above the rest but in fact their service is very poor to buyers. Avoid at all costs....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:02 PM 05/06/2014 by allAgents
