Oct 11,2013
By: 'Nikki Collinson'
Oct 11,2013
2 people found
this helpful
We had 3 Estate Agents who came to value the house, all providing almost identical valuations so I wasnt tempted to use an agent who valued it at the highest! I chose Gascoigne Halman because I found Dan a very personable character who was not afraid to say the truth and gave a very honest appraisal of our house and its appeal.

Dan was impeccable in his customer service (as indeed were his office staff) who all followed up with phonecalls, emails and personal visits! The photographs that their professional photographer took were outstanding and these were not at our cost either! The look and feel of our brochure was very professional and amazingly we had a viewing booked in within half an hour of the board going up! It was great to have a member of the team in the office and available for Sunday viewings - indeed our purchasers were a couple who actually viewed the property on this day! They totally understand how working people find it hard to do weekday viewings and have adapted their business to me more customer focussed. All viewings were accompanied and each member of staff had visited our house previously so that they were familiar with the rooms and layouts.

We were in a very lucky position just 5-6 weeks after our property being marketed of having 2 buyers both offering full asking price. It was a particularly stressful time for us, and having the responsibility of having to \'Choose\' was awful. We were actually on holiday at the time so upon our return he made a personal visit and he sat and presented both cases to us in a highly professional and well thought through manner! It didnt make the decision any easier for us but he did provide us with all the information we needed to make that choice!

In the end we were Gascoigne Halman converts having sold a property through them, purchasing one from them and using their Independent Financial Services Agent too! This all added to the relatively smooth exchange and completion and of course it meant that everyone was talking to each other so any potential issues were immediately dealt with!

I have no reservations in recommending gascoigne Halman when selling or buying a property - they do what most estate agents dont and therefore exceeded my expectations on all counts. Well done guys (And not forgetting you Sinead...brilliant advisor on any viewing!)
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Gascoigne Halman

26 The Downs Altrincham
WA14 2PU

0161 929 1500

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