100% lettings valuation accuracy
75% lettings fee satisfaction
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Sep 10,2013
Sep 10,2013
1
people found
this helpful
this helpful
Upon arriving at the property some time after the previous tenants had left we found the property in a pitiful state. Light fittings failing to work, mould growing across our bedroom walls, bath plugs broken, disgusting bath seals, the flat was in a complete mess, and was mired in layers of dust. No work had seemingly been done on the flat except the kitchen for years.
We left the flat more or less as we found it, excepting that we fixed the problems (which were more numerous than I care to detail, apart from leaving some furniture (which landlords are usually quite happy about and will even reimburse you), the flat was more or less as it was.
Greenacre neglected their role in maintaining the property in after we notified them several times of very large masses of mould on the walls in both bedrooms, the spores of which can be dangerous (so much so that a friend actually had an asthma attack whilst sleeping there), they failed to respond and then apparently sent someone to fix the problem, but he never turned up.
Greenacre is one of those landlords who will maintain a property at the lowest possible minimum standard and charge the tenants for its yearly maintenance via security deposits. In our case, £500.
To stick the knife in, the agency even did not retain a spare set of keys for viewings and made us make new copies of keys for their viewings, something I found odd.
We left the flat more or less as we found it, excepting that we fixed the problems (which were more numerous than I care to detail, apart from leaving some furniture (which landlords are usually quite happy about and will even reimburse you), the flat was more or less as it was.
Greenacre neglected their role in maintaining the property in after we notified them several times of very large masses of mould on the walls in both bedrooms, the spores of which can be dangerous (so much so that a friend actually had an asthma attack whilst sleeping there), they failed to respond and then apparently sent someone to fix the problem, but he never turned up.
Greenacre is one of those landlords who will maintain a property at the lowest possible minimum standard and charge the tenants for its yearly maintenance via security deposits. In our case, £500.
To stick the knife in, the agency even did not retain a spare set of keys for viewings and made us make new copies of keys for their viewings, something I found odd.
What agent could do to change your mind?
Fix our problems, which verged on dangerous. Don't arbitrarily charge us.Attached Filesnbsp;
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Latest Reviews
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reviewed by 'LeishGroves'
15th Nov 2016
reviewed by 'happy'
19th Sep 2016
reviewed by 'AJLG'
6th Aug 2014
reviewed by 'johnsmith'
5th Feb 2014
reviewed by 'Violetta'
19th Nov 2013
reviewed by 'dwright'
Opening Hours
Address
Greenacre Property Management Ltd
3a South Lambeth Road
London
Greater London
SW8 1QT
020 7735 0760
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 75% | £800 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jun 15,2019
Jun 15,2019
0
people found
this helpful
this helpful
We lived in a property managed by Greenacre for four years. They were always responsive to any problems we had and really helpful during the move....
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Comment on agent fees
Good
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Nov 15,2016
Nov 15,2016
0
people found
this helpful
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I have rented a property from Greenacre, I have found the staff so friendly and very helpful. Any problems were dealt with very quickly...
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Comment on agent fees
very good
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Sep 19,2016
Sep 19,2016
3
people found
this helpful
this helpful
Landlords beware! One star because you cannot give zero!
Do not let your property through Greenacre! They did not carry out checks, allowed our entire property to be rented out to 3rd parties by our tenants through airBnB (despite the contract prohibiting this) & did not ...
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Aug 06,2014
Aug 06,2014
3
people found
this helpful
this helpful
Nice enough property but Greenacre Property Management are sharks of the first order - don't expect to get your deposit back, no matter how spotless you leave the property. They have an 'arrangement' with a cleaning company - well if you get hit for less ...
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What agent could do to change your mind?
Spent more time fixing the property than finding ways o rip people off.Attached Filesnbsp;
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Feb 05,2014
Feb 05,2014
0
people found
this helpful
this helpful
Greenacre have managed 3 of my properties over the last 5 years or so. They are the most professional agents I have ever dealt with and they sort out any problems very quickly and efficiently. The tenants have always been great and the rent is always paid ...
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Nov 19,2013
Nov 19,2013
3
people found
this helpful
this helpful
Avoid like the plague. Simple questions during viewings such as "How much is council tax?" get a confused response as if you've just asked them what the meaning of life is. After putting our holding deposit down and offer, despite being told we would know ...
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Sep 10,2013
Sep 10,2013
1
people found
this helpful
this helpful
Upon arriving at the property some time after the previous tenants had left we found the property in a pitiful state. Light fittings failing to work, mould growing across our bedroom walls, bath plugs broken, disgusting bath seals, the flat was in a complete mess, ...
read full review
read full review
What agent could do to change your mind?
Fix our problems, which verged on dangerous. Don't arbitrarily charge us.Attached Filesnbsp;
Was this helpful?
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