“Stephen impressed us from the first time we met him. ......”
5 Star Review
Oct 08,2013
By:
'L.C'
Oct 08,2013
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG8
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: IG8
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Stephen impressed us from the first time we met him. He had lots of advice on how to get the best price for our property and suggested other ways to help us that we hadn't even considered. On the second appointment he came around at 7.30pm and stayed until 9 which I know was well beyond the 'call of duty'.
From the next day we realised we had made the right choice as the negotiators all made contact to come and see our home before they called their clients. I thought this was important as our period property was quirky in places and hard to realise without seeing it . Soon afterwards we started getting viewings including a very busy open house. I liked the fact we could see the feedback from the viewings online as I am unable to take calls in the day. Steve was very good when the offers came in and I never felt pressured to accept the first ones. Once the sale was agreed (within 4 weeks) we needed to buy in Colchester. As we didnt know the area very well I was worried we would make a mistake with our purchase. Fortunately for us Steve did some research on every property I liked and 'flagged up' a problem with one that we would never have known otherwise . He even helped us negotiate on our new home!
I do want to specifically mention Keith as well as our buyer was a little difficult at times and his advice and communication really made me feel Douglas Allen keep control of things after they have agreed a sale. I was too busy with the launch of a new project and Keith gave me one less thing to worry about.
So , we are now settled in our new home and as much as they say moving home is supposed to be one of the most stressful times , it really was a breeze.
Steve , you should be proud of yourself and your team.
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Many people talk of "going the extra mile" but in reality few of them actually do. For Steve and his Woodford Green team though this is normal practice and I am delighted to hear how you have benfitted on both a smooth house sale and purchase too. Very few agents go to the lengths to employ Sales Progressors and again you have first-hand experience of how beneficial they are through Keith's efforts on you transactions. Thank you very much for taking the trouble to write this review, Steve, Keith and the whole Woodford Green team will be chuffed. Best wishes for lots of happiness in your new home in Colchester. Regards, Jon Holden - Managing Director, Douglas Allen