“A most frustrating experience. We found them incompetent, added no ......”
1 Star Review
Oct 04,2013
By:
'Michelle'
Oct 04,2013
Branch: Farnham, 29 Downing Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: GU10
Branch: Farnham, 29 Downing Street
Sales (as a Vendor)
Postcode: GU10
21
people found
this helpful
A most frustrating experience. We found them incompetent, added no value to the sales process, have poor negotiation skills. Also found the owner arrogant and patronising. Don't like leaving bad reviews but it was such a poor process, leaving us out of pocket with no apology and they had a fee of over £12,000 from us... Even the buyer didn't want to deal with them!!! In fairness, we thought Millie, one of the sales consultants was no problem, but otherwise not a good experience.
What agent could do to change your mind?
Try to understand your customers' perspective. Don't patronise your clients, and perhaps an apology for your errors would be a start.
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Would never use again, either to buy or to sell.