Ludlow Thompson were very helpful, we only had a few days to move into central London and were losing hope of finding a nice place in time.
Me and my now flatmate gave them a call and arranged an appointment, a few days later we were sitting in their office discussing when we should see the properties they have to offer.
The first place we put an offer down on, fell through unfortunately. But Ludlow Thompson helped so much in this situation, our agent simply said that the moneys for the offer can be transferred to another property if we see and like it.
The next day we viewed the place we're now living in.
It was a bit of a high pressure couple of hours, as we were competing against several other prospective tenants. Our agent dashed and arranged things so fast, and we got it. Now we're happy.