“This agency was fantastic, they took my holding deposit over ......”
5 Star Review
Sep 20,2013
By:
'Shanta'
Sep 20,2013
Branch: London, 4th floor Station house,
9-13 Swiss Terrace
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E15
Branch: London, 4th floor Station house,
9-13 Swiss Terrace
Lettings (as a Tenant)
Postcode: E15
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This agency was fantastic, they took my holding deposit over an ipad, got my checks done really fast were in touch with me throughout the reference procedure, helped me when I did not pass the credit check and moved me in to my property on the date I wanted.
There is always someone there to help on email or phone, I heard they had a real problem with their old staff but this agency is under new management from what I hear they are really working hard to turn the place around.
The people mentioned in these reviews, Jane Clarke, Magda De Klerk, Sara Sharland and Patricia Linares no longer work here, I was dealt with by Arjun Wali and Steve and they have been fantastic, I promised I would write a review
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At last a post you have put up and not slandered my name! I must take my time to thank you for this. I will also say that in my opinion it was the highrer management within the company who are completely to blame for all misconduct that has taken place within "Homes in London". It certainly was for the short time I worked there.
To name a few....
1) Lack of understanding for staff members
2) No training - I came in to the company with no direction or explanation of what I had to do or was expected from me and inherited problems that were with the company for years
3) Lack of empathy from "top management" with regards to tenants and staff
I would appreciate in future that I am not slandered and would also suggest that you stop blaming people who are no longer at the company for any problems you currently have for which I am sure there are many if things haven't changed and look to the future as I am sure you want to rid yourselves of the past.
Good luck with your future endeavours,
Peter