“It's without surprise that I've found Douglas Allen to be ......”
1 Star Review
Oct 08,2015
By:
'Jamie'
Oct 08,2015
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: No
Postcode: N16
Sales (as a Vendor)
Sold price: £450000
Postcode: N16
5
people found
this helpful
It's without surprise that I've found Douglas Allen to be an awful estate agent. We should have listened to our own judgement to begin with when we were approached about selling our flat as Sale By Tender. We considered the practice totally immoral, but were ...
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What agent could do to change your mind?
Treated us with respect and been more cooperative when selling our flat. Dan told us a list of things they would do for us that all fell by the wayside. Living up to that list would have been enough. But most of all, treat their clients with respect and follow a decent code of practice. Don't hide behind clauses and contracts that they can see are immoral and not applicable. I've never had such an experience with a company - anywhere.
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Comment on agent fees
As above. We consider that we were duped in to paying such a large fee. Never again, would I use them.
5
people found
this helpful
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We are very pleased you have taken the time to leave your views on your experience of using Douglas Allen in Dalston, we are very pleased that we got you sale and purchase through successfully for you with a friendly and professional service and kept good contact with you throughout the transaction.
I am sorry that some of the offers did not reach you as quickly as you would of hoped, with properties with a lot of viewings and interest it can take time to get everybody’s offers or feedback in, some people are harder than others in getting hold of.
May I wish you all the happiness in your new property and hope you and your family are very happy, if you ever need Douglas Allen we have office’s all around London and Essex and the South East so sure we would have you area covered.
Kindest Regards
Andrew Bilby