I was highly disappointed with the service received by Enfields. We have now waited nearly 2 months for our deposit and have not received the letter to log onto the DPS website to retrieve it only to be told by Enfields there is nothing else they can do and be told by the DPS they cannot help us without a user ID which Enfields should supply. Terrible service with rude and pushy people working there that are only interested in the landlord and not the tenants. Our toilet smelt of sewage for 6 months and was only fixed after we threatened not to pay rent. Unsurprisingly at the time we were told there was nothing Enfields could do at the time and the onus was put on the landlord. It seems these agents are quick to place blame on others rather than coming up with solutions. Very unimpressed.