“this is a very unproffesional company that should be avoided ......”

Sep 17,2013
By: 'Fiddy'
Sep 17,2013
13 people found
this helpful
this is a very unproffesional company that should be avoided at all costs. They have stolen over £1000 from my associate who made an offer on a property, and despite not being able to come up with the deposit and mortgage, the company have debited her account with whatever they could get their hands on anyway. They then hide behind their terms and conditions rather than doing the right thing and returning the money they have taken.
Was this helpful? Yes
By: FPA14
Jan 09, 2014
We welcome all feedback. It is disappointing you feel £1000 was "stolen". Unfortunately, terms and conditions are there for a reason, they are readily available before submitting a property offer - we do not hide behind these. When submitting an offer the offering party should have noted the terms and conditions (In the middle of the offer form) and been aware that immediate deposit is taken to secure a property. Due to a high volume of sales we are unable to hold properties whilst clients enquire about mortgages. For future reference terms and conditions can be found by clicking on the link below;


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