Sep 20,2010
By: 'Andy S'
Sep 20,2010
2 people found
this helpful
Awful estate agent, terrible communication, rude, obnoxious and generally very unhelpful. Also very dishonest, reported several problems to them and was then told a few weeks late that it's the first time they had heard anything about it.

Avoid them like the plague.
Was this helpful? Yes
By: mark clark
Oct 04, 2010
Myself and my partner are having the same problems. Moved into the house in march this year, in april we reported the downstairs heaters give off fumes and the roof leeks (leaks?) it is now october and still nothing has been done despite ringing almost every week. To make thing worse they know we have a baby and coming up to winter we need both problems doing. We sent them a letter threatening to contact environmental health if things dont get done by the end of the month. They sent a letter back (a very rude one) claiming it is all our fault for not reporting things and that we never get in touch with them (all lies). They claimed the landlord refused to do any repairs because he cannot afford this, now all of a sudden they claim he is willing to do all repairs and he has never said such things. I am currently in the middle of writing a letter to the actual landlord apologizing of blaming him. Its not him its John German not acting a middle party and communicating. I'm sick of this. we need both doing asap as we have a 3 month old baby now and they only suddenly seem to care when we threaten them even though they blame us.

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John German

29 Bore Street Lichfield
WS13 6LZ

01543 414323

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