Ringley
London, NW1
1/5, 25 reviews
0% recommended
0% lettings valuation accuracy
9% lettings fee satisfaction

“...”

Share on :
Sep 15,2010
Minithumbdown
By: 'Miss J'
Sep 15,2010
3 people found
this helpful
Was this helpful? Yes
By: TIMOTHY HADLEY
Jan 17, 2019
One of the worst companies I have ever dealt with. Rude, unprofessional and obviously incompetent. Just do a search for Ringleys on other web pages. DO NOT PART WITH A PENNY. We went from an award winning block/gardens, to a complete dump. Wringley did nothing but send offensive letters and ask for money.
This is the reply we received (inacurate about the ammount as they wanted money UP FRONT for something they refused to tell us about. DREADFUL PEOPLE. See below after trying to get in touch for months. Their web site doesn't work and they never return calls.
A so called relationship manager.


Thanks for your email.

At present, you owe service charge of £5,649.54. A whopping £5,649.54, yet you complain works are not being carried out.

Action speaks louder than words. Let that sink in!

Kind regard

*
Relationship Manager Property Team
Switchboard: 020 7267 2900 Ext: 256 Direct Dial: 020 3912 1466
Ringley Limited
Chartered Surveyors
Ringley House, 349 Royal College Street, London
Attachments

thumbnail image
thumbnail image
thumbnail image
thumbnail image
thumbnail image

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Ringley
349 Royal College Street
London
Greater London
NW1 9QS
020 7267 2900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 9% £1,090 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 5 0 5 0 0 0 0 0 15
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Ringley (apparently) manage the block I have ......”

Share on :
Sep 17,2020
Minithumbdown
By: 'Chandresh'
Sep 17,2020
0 people found
this helpful
Ringley (apparently) manage the block I have a flat in. There has been water damage due to a leak on the roof/terrace above which caused damp penetration into my flat. I've now spent over 6 months chasing them to resolve it. I've escalated it through ...
read full review
Was this helpful? Yes

“RUN FOR YOUR LIVES AND SELL UP IF YOU CAN...”

Share on :
Jul 20,2020
Minithumbdown
By: 'Dr Timothy D K Hadley'
Jul 20,2020
2 people found
this helpful
Allegedly if they are involved with your property and your not on the "board" who for some reason employs them. SELL UP AND RUN ASAP. They will bleed you dry. Going from great apartments and gardens to basically a run down trashy yard with check ...
read full review
Was this helpful? Yes
By: Saila Gaffur
Nov 10, 2020
View all comments (1)
Ringleys Limited are definitely going for the jugular with the recent pandemic. They are even now going as far as fabricating the truth. They are number 1 liars and that's all of them including the property manager and the director of the company. As many active role as resignation. Folks if you are reading this fight for your right for any injustice that you face. Do not let RINGLEYS LTD bully you. Don't forget you can get free advice from LEASEHOLD ADVISORY SERVICES - contact number 0207 8 ...

“Catastrophic, terrible company, unhelpful non......”

Share on :
Nov 10,2019
Minithumbdown
By: 'Michael'
Nov 10,2019
4 people found
this helpful
Catastrophic, terrible company, unhelpful non responsive, simply do away with away liability even if the issues of the condition of the block fall under their remit. Find a convenient and /or legal way of not addressing anything that should be theirs to deal with as ...
read full review
Was this helpful? Yes

“The WORST MNG COMPANY IN LONDON.They dared t......”

Share on :
Nov 10,2019
Minithumbdown
By: 'V C'
Nov 10,2019
7 people found
this helpful
The WORST MNG COMPANY IN LONDON. They dared to illegally dismiss porter of Arthur Court as a retaliation for his disclosures of the frauds committed by the Board of Directors in such serious matters as lethal bacterial contamination of water system. Unprofessional, Dishonest LOW-CLASS CROOKS....
read full review
Was this helpful? Yes

“The best service they provide is to their competitors...”

Share on :
Nov 10,2019
Minithumbdown
By: 'Robert'
Nov 10,2019
4 people found
this helpful
The best service they provide is the improvement of their competitors' reputation: any management agents compared with Ringley become immediately excellent....
read full review
Was this helpful? Yes

“Delay in repairing roof leak...”

Share on :
Oct 16,2019
Minithumbdown
By: 'John Morgan'
Oct 16,2019
4 people found
this helpful
I reported a roof leak to Ringley first thing on Monday as water was coming into my tenant's bedroom. It is now Friday and all Ringley can say is we are looking into it and will get back to you. I am a professional landlord ...
read full review
Was this helpful? Yes

“Terrible service......”

Share on :
Feb 02,2019
Minithumbdown
By: 'MarkQ'
Feb 02,2019
9 people found
this helpful
Ringley manage my block. The roof has been leaking for a year, and 4 months ago a survey highlighted that there were fire safety issues. I've been contacting them on a weekly basis about these issues since but they have done nothing. The insurance policy Ringley ...
read full review
Comment on agent fees
Prices are average, but they don't provide the services they charge for!
Attachments

Review file
Review file
Review file
Review file
Review file
Was this helpful? Yes
By: TIMOTHY HADLEY
Jul 18, 2020
View all comments (1)
Thank you very much for the input. I work for an owner of an apartment "managed" by Wringleys. We are based in New York City. If they ran the building like that here, they would be closed down and arrested. ...

“Disgusting ! Keep well away . Bullies and money makers for nothinb...”

Share on :
Nov 28,2018
Minithumbdown
By: 'Dr Timothy D K Hadley'
Nov 28,2018
9 people found
this helpful
The flats are now disgusting . Having gone from winning communal garden if the year in 2004, the current directors or director has turned the place into little more than a gypsy camp . Disgusting . Ringleys charge for items they don't list , and the bills keep coming in , ...
read full review
Comment on agent fees
Purely out to make money . A very high staff turnover with a very bad impression if you speak to an ex employee they all disparage the company. Keep well away . They’ve cost our block a fortune for very little and destroyed a communal garden which had won an award .
Was this helpful? Yes
By: ex Ringley customer
Dec 24, 2018
View all comments (1)
Couldn't agree with you more. I've dealt with and advised a lot of businesses in my time and I know a cowboy operation when I see one. They're con artists. They make charges up without an explanation or warning and threaten you with legal action if you question them. They're people are serially useless and arrogant. They cost the leaseholders of our block a fortune due to their incompetence and mismanagement. Other Ringley "customers" have provided evidence to me of skimming on charges whi ...

“Avoid at all costs...”

Share on :
May 30,2018
Minithumbdown
By: 'Maeliss'
May 30,2018
5 people found
this helpful
This is by far the most incompetent group of people I have ever met. We have had to email/ call dozens of times before repairs are done. Some of the repairs we asked for in September are still outstanding. When our managing agent left, he ...
read full review
Comment on agent fees
Terrible considering they never carry out any repairs
Was this helpful? Yes

“Poor customer serviceRepairs not done in a timely mannerEstate is ......”

Share on :
Feb 12,2018
Minithumbdown
By: 'Flamsteed Close'
Feb 12,2018
7 people found
this helpful
Poor customer service Repairs not done in a timely manner Estate is overcharged for services (e.g. repairs, cleaning) Breakdowns are conveniently blamed on vandals Refuses to call AGM Refuses to install security cameras Refuses to consult with owners about site issues Lack of knowledge ...
read full review
Comment on agent fees
Fees are too high. They are a rip-off.
Was this helpful? Yes
By: Ringley Group
Feb 12, 2018
View all comments (1)
We have responded to all communications with the owners on this development and have met with them both at evening meetings and have made ourselves available when undertaking site visits. As this is a new build company we are aware that the developer has not completed all legal obligations and we do not have permission to call an AGM at this time, this will follow at the earliest opportunity and Resident Directors will be appointed. In the interim we have regular meetings planned. At the last ...

“Do not use this firm to manage your building they ......”

Share on :
Jan 09,2018
Minithumbdown
By: 'STAY AWAY'
Jan 09,2018
7 people found
this helpful
Do not use this firm to manage your building they are a rip off - they charge more than anyone I know in London & the surrounding areas. They charge roughly £2800 in service charge for a flat in Slough when i pay only £1600 service charge for ...
read full review
Comment on agent fees
Absolutely extortionate - stay away - they are thieves.
Was this helpful? Yes
By: Suchit
Jan 23, 2018
View all comments (3)
Oh listen I am not referring to the present situation Roo Joshi - I am asking you why your normal service charges are £2800 per annum compared to £1600 from other companies? You seem like you are not willing to answer this question - obviously because you know you cannot justify the charges so hence you are deflecting it to the fire issue at present. The best thing is that this shows anyone reading this that you are a company who cannot be trusted to even answer the simplest of question ...

“One of worst agents ever - non responsive, unreliable, super ......”

Share on :
Dec 15,2017
Minithumbdown
By: 'Frustrated with Ringleys'
Dec 15,2017
4 people found
this helpful
One of worst agents ever - non responsive, unreliable, super difficult to get hold of. Would never recommend them to anyone....
read full review
Was this helpful? Yes
By: Leah
Dec 19, 2017
View all comments (1)
We are very sorry to hear about your experience, can we please contact you right away? That way we can investigate and mobilise solutions. Please email us your phone number to quality@ringley.co.uk, if now is not the best time to talk, email us further details and we will investigate and call you with our findings. ...

“This is the worst company I have ever come across ......”

Share on :
Sep 29,2017
Minithumbdown
By: 'Hugo'
Sep 29,2017
5 people found
this helpful
This is the worst company I have ever come across in my life. Completely incompetent, they simply have absolutely no clue whatsoever how to run a block of flats. If they try to do anything it will immediately dissolve into a complete and utter mess, ...
read full review
Was this helpful? Yes
By: Justin Barrington
Oct 11, 2017
View all comments (2)
You are not alone. we are putting together a website with all the stories in full detail. Contact me Justin@ogzog.com ...

“This company is just a joke ( Drayton Garden Village) totally ......”

Share on :
Jul 24,2017
Minithumbdown
By: 'Inga'
Jul 24,2017
3 people found
this helpful
This company is just a joke ( Drayton Garden Village) totally incompetent, unable to deliver any customer service. Nothing is deliver like CCTV (which we are already charge in service charge), they keep overpaying them self all buget in just 4 month, previous gardeners never on site- ...
read full review
Comment on agent fees
550£ a year is lot of monies on the top of council tax £170 a month
Was this helpful? Yes
By: Justin Barrington
Jul 26, 2017
View all comments (2)
Ringleys make it up as they go. Creating answers and excuses. But look how many people are dissatisfied with them......take my advice and find another agency..... ...

“Ringleys are just awful. Maryanne Bowring tells a good story ......”

Share on :
Apr 30,2017
Minithumbdown
By: 'Justin Barrington'
Apr 30,2017
9 people found
this helpful
Ringleys are just awful. Maryanne Bowring tells a good story when selling. But the service is the worst I have encountered in 25 years in the business. Cost us 25K in overpaid gas bills in 2 years. Garden and communal areas kept rubbish. Incompetent and unable to ...
read full review
Comment on agent fees
Any fees paid to Ringleys are wasted. The only thing they did well is pay themselves. Though they did occasionally pay themselves twice...so check your accounts line by line very carefully
Was this helpful? Yes

“I have to say that the service is APPALLING and ......”

Share on :
Jan 19,2017
Minithumbdown
By: 'VAPM'
Jan 19,2017
4 people found
this helpful
I have to say that the service is APPALLING and UNRELIABLE. On countless occasions, I have complained of people breaking into the property (Flat 13), taking drugs, smashing the place up and * you guys are ignoring our requests to install basic CCTV / additional security. I have ...
read full review
Was this helpful? Yes
By: Leah
Jan 30, 2017
View all comments (1)
I'm very sorry to hear about your experience, my name is Leah, can I please contact you right away? That way I can investigate and mobilise solutions. Please email me your phone number to leah.weeks@ringley.co.uk, if now is not the best time to talk, email me further details and I will investigate and call you with my findings. ...

“Absolutely terrible, made the new tenant pay me the deposit ......”

Share on :
Jul 20,2016
Minithumbdown
By: 'Nimi'
Jul 20,2016
3 people found
this helpful
Absolutely terrible, made the new tenant pay me the deposit which I haven't got back. Never answers the phone, doesn't get back to emails, broken bed they said they'd fix and that they ordered a new bed. Never came, lived in a broken bed for 3 ...
read full review
What agent could do to change your mind?
Terrible, over priced.
Attached Filesnbsp;
Comment on agent fees
Terrible, over priced.
Was this helpful? Yes
By: Ringley Group
Nov 09, 2016
View all comments (1)
We are disappointed to read your feedback and would invite you to contact us directly, so that we may investigate this further for you. Your experience does not reflect our service level agreement and we would like to learn what went wrong for you. Please get in touch at quality@ringley.co.uk ...

“We moved to Ringley Property around 5 years ago, after believing ......”

Share on :
Mar 14,2016
Minithumbdown
By: 'Deeply annoyed of SELondon'
Mar 14,2016
5 people found
this helpful
We moved to Ringley Property around 5 years ago, after believing that nobody could be worse than Countrywide. How wrong we were! Do not go near them with a barge-pole. Some examples: 1. Exorbitant fees for no service. This includes their inability to respond to emails or ...
read full review
What agent could do to change your mind?
High for no service actually provided. The cost pht off prospective buyers for my flat.
Attached Filesnbsp;
Comment on agent fees
High for no service actually provided. The cost pht off prospective buyers for my flat.
Was this helpful? Yes
By: Justin Barrington
Apr 28, 2017
View all comments (1)
Hi, I am stuck with Ringleys. I agree with every word you have said. It is my intention to set up a website aimed at showing the world how bad they are. Would you like to have a page on it to tell your story? Please contact me on Justin@ogzog.com ...

“Ringley are THE WORST company I have ever dealt with ......”

Share on :
Nov 26,2015
Minithumbdown
By: 'Dissatisfied is a HUGE under statement'
Nov 26,2015
3 people found
this helpful
Ringley are THE WORST company I have ever dealt with in terms of customer service. they took over a year to get us set up as a client in the first place. We still have an outstanding internal roof leak from 3 years ago. It took ...
read full review
What agent could do to change your mind?
They couldn't do anything - I would never use them again!
Attached Filesnbsp;
Was this helpful? Yes
By: Ringley Group
Nov 09, 2016
View all comments (1)
We are disappointed to read your feedback and would invite you to contact us directly as we trust in 12 months the issues have been resolved. Should you wish for us to investigate this further for you, please contact us at quality@ringley.co.uk. ...

“Evil Estate Agent, rent with them at your peril. I ......”

Share on :
Aug 01,2014
Minithumbdown
By: 'Chris'
Aug 01,2014
7 people found
this helpful
Evil Estate Agent, rent with them at your peril. I was extremelye dissatisfied with the services I received from Ringley lettings department. I was been let down by every part of the process as a prospective tenant; I found it almost impossible to directly contact ...
read full review
Comment on agent fees
Ringleys as a company make tenants pay a ‚£100 yearly renewal fee if you want to carry on living there. When I enquired about this fee I said "That's just for pressing print isnt it?" and he replied "Yes, just for pressing print"., with a smile on his face.
Was this helpful? Yes

“Ringley were truly awful. I would not recommend them in ......”

Share on :
Oct 07,2013
Minithumbdown
By: 'Blen'
Oct 07,2013
4 people found
this helpful
Ringley were truly awful. I would not recommend them in a million years. 1. Works due to be done before move in were not completed until months later. 2. Fortunately I am a student, meaning I was able to waste half of my day emailing/ calling ringley ...
read full review
Was this helpful? Yes

“Appalling management service from start to finish.Problems encountered, in ......”

Share on :
Aug 27,2012
Minithumbdown
By: 'Dodi Najman'
Aug 27,2012
11 people found
this helpful
Appalling management service from start to finish. Problems encountered, in chronological order: 1) No keys on moving date, no inventory, flat in a disgusting state. Had to wait two additional days to move in, and pay for this! 2) No flushing toilet or running water in bathroom ...
read full review
Was this helpful? Yes

“Rubbish service. Huge turnover of staff meant that things were ......”

Share on :
Nov 06,2011
Minithumbdown
By: 'Mr Average'
Nov 06,2011
9 people found
this helpful
Rubbish service. Huge turnover of staff meant that things were never done and any good people who did grasp things soon left. Major works very badly managed and day to day maintenance appalling. They failed to file our freehold company accounts in good time and ...
read full review
Was this helpful? Yes

“Terrible, they have failed in every aspect of their role. ......”

Share on :
Oct 07,2011
Minithumbdown
By: 'T'
Oct 07,2011
6 people found
this helpful
Terrible, they have failed in every aspect of their role. I never received an inventory after paying for one. They claimed they would transfer the utilities, the did not. They are trying to get me to pay for items which i did not do. They ...
read full review
Was this helpful? Yes

“...”

Share on :
Sep 15,2010
Minithumbdown
By: 'Miss J'
Sep 15,2010
3 people found
this helpful
Was this helpful? Yes
By: TIMOTHY HADLEY
Jan 17, 2019
View all comments (1)
One of the worst companies I have ever dealt with. Rude, unprofessional and obviously incompetent. Just do a search for Ringleys on other web pages. DO NOT PART WITH A PENNY. We went from an award winning block/gardens, to a complete dump. Wringley did nothing but send offensive letters and ask for money. This is the reply we received (inacurate about the ammount as they wanted money UP FRONT for something they refused to tell us about. DREADFUL PEOPLE. See below after trying to get in touch fo ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ringley, London NW1 9QS


As Seen On

Find the Best Agent to
Sell or Rent Your Home