“From personal experience with this letting agent, my friend and ......”
1 Star Review
Aug 19,2013
By:
'DoggieLover'
Aug 19,2013
Branch: Bournemouth, 109 Old Christchurch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH1
Branch: Bournemouth, 109 Old Christchurch Road
Lettings (as a Tenant)
Postcode: BH1
8
people found
this helpful
From personal experience with this letting agent, my friend and I would not recommend this service to anyone. To begin with, after viewing the property, we decided the same day we would like to pay our fees and go through referencing. It went smoothly as they were taking our money, but soon after, all communication stopped. We were not updated about the progress of our application, and when we did call in to the office to get an update, we were often told that the person we wanted to speak to was out of the office ect..
We were not informed that we had been successful in our application until the day before the move, meaning our arrangements were all made very last minute.
On the first nights stay at our new flat, we both received a parking fine of £100, due to Goadsby not supplying us with our parking permits, in fact, not even making us aware that we needed parking permits.
Also on our first day in the flat, all electricity went. Our "24 hr" property maintenance line was not answering and we were quite concerned. Again, goadsbys did not make us aware that we were actually on an electricity meter and it had been left with a mere £0.50 for us to move in.
Overall, the communication and organization of this firm was appalling, and although we have moved in to the property we wanted, we are very disappointed with service.
8
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