Sep 13,2010
Minithumbdown
By: 'squire'
Sep 13,2010
4 people found
this helpful
They were very charming when initially meet - do not be fooled by this!

Full details of my offer were not passed on to vendor, misleading information provided regarding fees. Currently compiling a complaint to the Property Ombudsman as they stubbornly refuse to accept any liability.

Avoid Knight & Rennie, stick to the better estate agents situated on the Parade. Connells and Wiglesworth were far more professional in my previous house moves.
Was this helpful? Yes
By: Knight & Rennie
Jul 19, 2011
We sold Mr & Mrs Yates property for the asking price and also found them a new home. Upon moving in to their new home they called us aghast that the previous owner had not left a number of fixtures. Mr & Mrs Yates were perfectly well aware of what would be left at the property but inspite of this tried to take action against Knight & Rennie. The ombudsmen repudiated Mr & Mrs Yates claim for several thousand pounds and awarded them just £200 for a small procedural error that we have now taken steps to correct. Mr & Mrs Yates sought at every step of the process to look for a way to get money from us and they made the process quite harrowing for both us and their lawyer.

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Knight & Rennie Estate Agents

29 Denby Buildings Regent Grove Leamington Spa
Warwickshire
CV32 4NY

01926 430555

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