Sep 10,2010
By: 'Jakes'
Sep 10,2010
9 people found
this helpful
I have contacted them three or four times regarding different properties, get the initial call back - they take the details and never bother to schedule an appointment or call back. Absolutely hate their attitude, will never use them ever. I guess they decide that I am not worth their while - lack of basic customer service.
Was this helpful? Yes
By: Fuming
Aug 19, 2013
SNG - I completely agree. Currently selling with them and I found the same. Worse still feedback from prospective buyers seems top be used as a tool by the agent to justify their valuation or to encourage seller to take an offer.
Jun 01, 2011
Definitely Sutton branch agents are over valued the prices of the properties compare to other agents. I compared the prices of other agents, these guys always putting higher prices and creating high expectation to the sellers.
By: Mr And Mrs L
Oct 01, 2010
That's very odd because I had the opposite experience. Isn't it the person you buy into more than the brand in reality?

I have sold several properties through different branchs in Surrey including Sutton and they were super. I have always had prompt feedback within hours of every viewing. Every viewing was accompanied unliked other agents I have used! Shame that you have experience a different attitude. I would reccomend them time and time again. Mr and Mrs L

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Cubitt & West

2 Ewell Road Cheam Sutton
Greater London

0208 661 1531

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