Sutton, SM3
2.3/5, 3 reviews
33% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“I have contacted them three or four times regarding different ......”

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Sep 10,2010
Minithumbdown
By: 'Jakes'
Sep 10,2010
9 people found
this helpful
I have contacted them three or four times regarding different properties, get the initial call back - they take the details and never bother to schedule an appointment or call back. Absolutely hate their attitude, will never use them ever. I guess they decide that I am not worth their while - lack of basic customer service.
Was this helpful? Yes
By: Fuming
Aug 19, 2013
SNG - I completely agree. Currently selling with them and I found the same. Worse still feedback from prospective buyers seems top be used as a tool by the agent to justify their valuation or to encourage seller to take an offer.
By: SNG
Jun 01, 2011
Definitely Sutton branch agents are over valued the prices of the properties compare to other agents. I compared the prices of other agents, these guys always putting higher prices and creating high expectation to the sellers.
By: Mr And Mrs L
Oct 01, 2010
That's very odd because I had the opposite experience. Isn't it the person you buy into more than the brand in reality?

I have sold several properties through different branchs in Surrey including Sutton and they were super. I have always had prompt feedback within hours of every viewing. Every viewing was accompanied unliked other agents I have used! Shame that you have experience a different attitude. I would reccomend them time and time again. Mr and Mrs L

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Opening Hours
Address

Cubitt & West
2 Ewell Road Cheam
Sutton
Greater London
SM3 8BU
0208 661 1531

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales % 0% £0 £0
Lettings 0% 0% £1,500 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I have been renting since 2009 and have never received such ......”

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Dec 14,2012
Minithumbup
By: 'Alex molloy'
Dec 14,2012
0 people found
this helpful
I have been renting since 2009 and have never received such a fantastic service before. Leanne was brilliant for start to finish. She was so helpful & kept me informed at all times any slight hiccups she helped to over come. I couldn't recommend her highly enough....
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“Horrible experience. The so called senior branch manager there did ......”

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Feb 02,2011
Minithumbdown
By: 'Win'
Feb 02,2011
9 people found
this helpful
Horrible experience. The so called senior branch manager there did not handle the file up to the standard I would expect from a junior sales representative (not to mention he is the branch manager). The survey we did disclose asbestos on the flat. I made ...
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“I have contacted them three or four times regarding different ......”

Share on :
Sep 10,2010
Minithumbdown
By: 'Jakes'
Sep 10,2010
9 people found
this helpful
I have contacted them three or four times regarding different properties, get the initial call back - they take the details and never bother to schedule an appointment or call back. Absolutely hate their attitude, will never use them ever. I guess they decide that ...
read full review
Was this helpful? Yes
By: Fuming
Aug 19, 2013
View all comments (3)
SNG - I completely agree. Currently selling with them and I found the same. Worse still feedback from prospective buyers seems top be used as a tool by the agent to justify their valuation or to encourage seller to take an offer. ...
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Awards won by Cubitt & West, Sutton SM3 8BU


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