100% lettings valuation accuracy
99% lettings fee satisfaction
Aug 20,2013
Aug 20,2013
4
people found
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this helpful
When we first arranged to view the property the Albery Tyson agent didn't bother to show up so the previous tenant showed us around. Possibly a bad omen, but we letted the property nonetheless (it's a lovely apartment).
It was utterly filthy when we moved in, so we cleaned it. The walls desperately needed painting, huge back marks from furniture, scuff marks, the works. We complained, were told to paint them ourselves if we wanted it done. They lost their spare keys and hassled us until we got spares cut, at our expense, to do inspections. Getting any repairs done was such a pain that we stopped bothering in the end and either fixed it ourselves or lived with whatever the problem was. They displayed a general neglect and disregard throughout the 18 month tenancy, utterly unwilling to help with anything beyond a bare minimum.
When arranging to move out we were repeatedly asked for viewings with a bare minimum of notice, more than once asked to show the prospective tenant around ourselves.
We have now moved out, and have been charged a significant percentage of the deposit for some very minor cleaning, and the repainting that we asked to be done 18 months ago. I suppose it would have saved us a few hundred pounds from the deposit to have done it ourselves back then. Although given the wretched state we found the flat in I can only presume that there was no inspection back then, and Albery Tyson either didn't care about the state of the property so gave back the full deposit to the previous tenants despite the conditions, or they were charged the same as us, had the money taken from their deposit, and the cleaning back then was simply never done.
They're not necessary bad and are (mostly) pleasant people, but just tiresome to deal with. The whole experience has left a bad taste.
Ah well, glad to be rid of them. We're in a new place now, and didn't have to scour it clean first thing on moving in which came as a nice surprise.
It was utterly filthy when we moved in, so we cleaned it. The walls desperately needed painting, huge back marks from furniture, scuff marks, the works. We complained, were told to paint them ourselves if we wanted it done. They lost their spare keys and hassled us until we got spares cut, at our expense, to do inspections. Getting any repairs done was such a pain that we stopped bothering in the end and either fixed it ourselves or lived with whatever the problem was. They displayed a general neglect and disregard throughout the 18 month tenancy, utterly unwilling to help with anything beyond a bare minimum.
When arranging to move out we were repeatedly asked for viewings with a bare minimum of notice, more than once asked to show the prospective tenant around ourselves.
We have now moved out, and have been charged a significant percentage of the deposit for some very minor cleaning, and the repainting that we asked to be done 18 months ago. I suppose it would have saved us a few hundred pounds from the deposit to have done it ourselves back then. Although given the wretched state we found the flat in I can only presume that there was no inspection back then, and Albery Tyson either didn't care about the state of the property so gave back the full deposit to the previous tenants despite the conditions, or they were charged the same as us, had the money taken from their deposit, and the cleaning back then was simply never done.
They're not necessary bad and are (mostly) pleasant people, but just tiresome to deal with. The whole experience has left a bad taste.
Ah well, glad to be rid of them. We're in a new place now, and didn't have to scour it clean first thing on moving in which came as a nice surprise.
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10th May 2021
reviewed by 'A & K Johnson'
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reviewed by 'Isabel'
12th Dec 2013
reviewed by 'tennant'
20th Aug 2013
reviewed by 'TSW4515'
26th Feb 2013
reviewed by 'caraline'
Opening Hours
Address
Albery Tyson Property Management
2 Roman Road
Market Harborough
Leicestershire
LE16 7PQ
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 5 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
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- Sales
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- Block Management
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- Conveyancing
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May 10,2021
May 10,2021
1
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Tracey, Marcus and the team have handled the letting of our property for 17 years.
Great service, excellent advice and profitable rentals.
The house has been empty for only 13 days in that time,...
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May 03,2018
May 03,2018
0
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When searching for a property to rent I experienced a number of agents service levels, NONE surpassed Albery Tyson.
From start to moving into my home they have guided and been incredibly helpful. It is stressful moving at the best of times but they made ...
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Good
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May 09,2016
May 09,2016
1
people found
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The aid and help that we received in purchasing a property to let was outstanding. The lengths that the team went to to accommodate our needs and deal with our queries was far greater than any other agents that we have used in Leisestershire and ...
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Comment on agent fees
Good
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Dec 12,2013
Dec 12,2013
5
people found
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Yet another lettings agency that has more in common with Vampires than the living, Absolutley disguted with the condition I found the property in, The showers looked to have urine stains and the toilet, well that, I shall leave to you imagination!...
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What agent could do to change your mind?
train in empathyAttached Filesnbsp;
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May 09, 2016
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I was shocked to read this review about Albery Tyson as we pride ourselves on our service and customer satisfaction.
Our properties are always checked before the new tenant moves in and if anything needs repairing or cleaning it is completed before the tenant moves in. We take photos of the condition of the property room by room and these are printed on the inventory for our and the tenants records.
I can not understand how the property was left in the condition described, but I would have ho ...
Aug 20,2013
Aug 20,2013
4
people found
this helpful
this helpful
When we first arranged to view the property the Albery Tyson agent didn't bother to show up so the previous tenant showed us around. Possibly a bad omen, but we letted the property nonetheless (it's a lovely apartment).
It was utterly filthy when we moved ...
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May 09, 2016
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I was shocked to hear this as we have the properties professionally cleaned before new tenants move in and take photos of the property and add them to the inventory for our and the tenants records. If there is a problem with the cleanliness of the property, it is sorted straight away. We pride ourselves on customer service and satisfaction.
With regards to the condition of the property we would let the prospective tenants know if the landlord is not willing to decorate at present, and they w ...
Feb 26,2013
Feb 26,2013
0
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would just like to say how helpful everyone at albery tyson was and having used other agents in town would highly recommend them....
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Apr 10,2012
Apr 10,2012
1
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Having been a Tenant of Albery Tyson in Lutterworth for the past 2 years I would highly recommend them as a Letting Agent. From start to finish Joanne & Jane were extremley helpful and friendly whilst remaining professional. Any problems I had at the property were dealt ...
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Nov 11,2010
Nov 11,2010
0
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We rented properties through Albery Tyson for a number of years before buying, and we now use them to manage our property while we are overseas. They are a first class agency, always thorough, efficient, and professional. By far the best property management company in ...
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Oct 23,2010
Oct 23,2010
0
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We were new to Market Harborough and happened on Albery Tyson purely by chance. We have now been with them for a year and consider them to be a guiding light with a 5 star rating: excellent well managed team; always professional; very knowledgeable about the ...
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Aug 18,2010
Aug 18,2010
0
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We rented a property through Albery Tyson, and can honestly say it was one of the most pleasurable and proffesional estate agents that me and my partner have ever used. Tracey the manager was always very helpful,understanding and straight to the point.
We had ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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With regards to the condition of the property we would let the prospective tenants know if the landlord is not willing to decorate at present, and they would need to leave it in the same condition as when they moved in.
With regards to the tenant showing prospective tenants around, this is occasionally done when the tenant would like to be present at the viewing and can not be there when we are available. We always ask the tenant if they mind and would never force this upon them.