Had a terrible experience... They put together all our paperwork, but two days before we move in, inform us that the landlord accepted someone else's offer and that they were kept in the dark. When asked why they didn't contact the landlord when we paid the holding deposit, they told us they were dealing with some spokeperson who is now out of the country. After such a shocking and unprofessional behaviour, they tried to pacify us by offering another flat- which, wasn't available as well. The manager lied to us about the contact details of the building managers and kept changing their story. At the end of it, they've just washed their hands off the entire thing. Pathetic, unscrupulous and despicable.