“The administrative staff members were very impersonal. They made appointments ......”

Sep 03,2010
By: 'Review!'
Sep 03,2010
6 people found
this helpful
The administrative staff members were very impersonal. They made appointments without checking if the property was available for a viewing. They sent us emails (without confirming beforehand if the appointment was suitable) stating the date and time only of the viewing - no greeting at all.

We had to call them to get feedback on the viewings of our property, as they rarely ever called with feedback. We were also dealing with different people from their office all the time and had no dedicated person dealing with our property.

One positive point about them is that they seem to bring many people to view our property. However, they did not screen any people before taking them to view our property and as a result brought many unsuitable tenants. After many weeks, they found a tenant who resides in Kenya with many children. A relative who viewed the property for this tenant offered to pay 6 months up front rent. We knew nothing about the tenant and our insurance company advised us not to accept the tenant.

The types of tenants they brought to our property and the poor communication made us concerned about the way they will manage our property.

We therefore did not trust them to look after our property and engaged another agent.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Cauldwell Property Services

350 Avebury Boulevard Milton Keynes

01908 304480

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home