I'm from Belgium. When I give the notice to left the flat, they beggin to make some visit the day after my notice (every two days). One day a contractor try to come in the flat without any notice! And for my last day on the flat, they tried to manage a visit, when I refused that cause I need to clean the flat ect, a man called me, nearly insulting me and made threats. If you see a flat of this agency, go away! I am still searching for a procedure to make a complaint. If someone can help me...