“As a student looking for accommodation in London it's great ......”
5 Star Review
Aug 09,2013
By:
'Raeman27'
Aug 09,2013
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW10
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: SW10
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As a student looking for accommodation in London it's great to meet staff at a letting agent who can keeps things professional whilst also making you feel comfortable and not under pressure in the slightest. I met Sonia when I was viewing the property which I ended up making an offer for and Adam helped me take care of the paperwork and payments and what have you.
Sonia had a really bubbly personality, we had a great chat and laugh whilst driving to and viewing the property and she seemed more enthusiastic in getting to know me, the client, rather than just trying to strike a deal. Which, in my opinion is a great thing to have when you're working in a market in which the majority of agents are more interested in their commission check rather than catering to the client's/tenant's needs in a property. Though on the day, she was on a tight schedule, we kept in contact through text so that I could let her know that I'd made an offer on the property and had sorted all of the paperwork. Something very rare and much appreciated in today's marked if I do say so myself. I would have absolutely no problems to deal with Sonia and have her show me more properties in the future.
Adam was also great to work with. He told me everything as straight as an arrow and was also great to talk to beyond dealing with the paperwork. He kept it all professional whilst still having a joke with me from time to time. Being a student with a very laid back attitude I felt welcome and that i was in a friendly accommodating environment after prior experiences with other agents left me feeling like the people I was dealing with looked down on me and talked down their noses at me due to my situation and appearance. He also took account of any extra needs I had for the property, and did his utmost to see that those needs were fulfilled and within minutes of hearing any news he would contact me to let me know. Great guy - enough said.
All in all I can gather that all of the team at Black Katz are as much a pleasure to deal with as Sonia and Adam have been. I am ecstatic with the property myself and my bandmates have been let for the next 12 months. And after meeting and getting to know Sonia and Adam it's not hard for me to say that beyond the professional environment it would be a pleasure to chill out and chat with them over a pint or something. Great job guys! Keep it up! And I look forward to seeing you both again when we come and grab the keys and make the final arrangements in a few weeks time! Cheers!
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