Have just let my property for the 9th year with Haslams, have always found the staff to be professional and prepared to go the extra distance to secure a let. Very good at selecting suitable tenants and I have no problem recommending them to family and friends. Have had issues previously with other 'big' firms in the town centre and have found them generally to be dismissive and difficult to deal with and I was the client!!!!
Stick to the small, indpendantly owned firms and avoid the big corporates.