0% lettings valuation accuracy
0% lettings fee satisfaction
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Aug 09,2013
Aug 09,2013
4
people found
this helpful
this helpful
Firstly they had really bad communication with me, something was broken which I reported on the inventory which they said they would fix free of charge. It never got fixed. Then they had the cheek to try and charge me for it even though they said they would get it fixed. After a week arguing the case (after I left) through emails or constantly calling in the end I had to call the manager who wasn't answering my calls until I rang up Ample and asked for him and refused to talk anyone else.
They are also not up to date, wanting you to pay by cash, actually wanting you to arrive with the full rent cash in hand each month. That was ridiculous, I finally managed to argue the point which got fixed but if they ask you to do it don't!
They over charge the properties. I was paying a stupid amount for a room which had a rubbish and small kitchen, they changed he living room to a bedroom and therefore didn't have enough room for the kitchen. Aswell as a bath which was full of chips.
Everything was pretty much falling apart, and every time I went in they seemed incompetent to do their jobs. The only reason I took the place was because I had to start work a few days later, but I didn't think it would turn out as bad as I thought it would.
When leaving I found out that they are charging more for my room! Stay away from these guys!
They are also not up to date, wanting you to pay by cash, actually wanting you to arrive with the full rent cash in hand each month. That was ridiculous, I finally managed to argue the point which got fixed but if they ask you to do it don't!
They over charge the properties. I was paying a stupid amount for a room which had a rubbish and small kitchen, they changed he living room to a bedroom and therefore didn't have enough room for the kitchen. Aswell as a bath which was full of chips.
Everything was pretty much falling apart, and every time I went in they seemed incompetent to do their jobs. The only reason I took the place was because I had to start work a few days later, but I didn't think it would turn out as bad as I thought it would.
When leaving I found out that they are charging more for my room! Stay away from these guys!
What agent could do to change your mind?
Better communication. Stop avoiding complaints. Don't overcharge Stay true to your word, if your going to say your going to fix something, fix it.Attached Filesnbsp;
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Latest Reviews
11th Jan 2016
reviewed by 'Vernon'
14th Feb 2014
reviewed by 'Ankit'
22nd Jul 2013
reviewed by 'Gianmarco'
15th Jun 2013
reviewed by 'Carola'
25th Apr 2013
reviewed by 'Kristina'
Opening Hours
Address
Ample Properties & Finance
137 Cannon Street Road
Tower Hamlets,London
Greater London
E1 2LX
020 7488 1140
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jan 11,2016
Jan 11,2016
0
people found
this helpful
this helpful
Renting shared accommodation in a property they manage. They let a pot-head move into the property meaning the rest of the flat's inhabitants gets high every night involuntarily, and despite a month and a half of complaints from all of the other tenants have not ...
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What agent could do to change your mind?
opportunistic - some pay more, some pay less, for the same room. They charge if you move rooms in the same house, as if it's a new sign on, they charge an admin fee but don't even ask for references.Attached Filesnbsp;
Comment on agent fees
opportunistic - some pay more, some pay less, for the same room. They charge if you move rooms in the same house, as if it's a new sign on, they charge an admin fee but don't even ask for references.
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Feb 14,2014
Feb 14,2014
2
people found
this helpful
this helpful
We called about renting a property that was shown available on Spareroom and the companies own website.
They said they would arrange viewings and kept us hanging for 3 days and in the end they said the property was gone even before we had viewed it ...
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What agent could do to change your mind?
Better information, no false promises and not mislead anyone.Attached Filesnbsp;
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Aug 09,2013
Aug 09,2013
4
people found
this helpful
this helpful
Firstly they had really bad communication with me, something was broken which I reported on the inventory which they said they would fix free of charge. It never got fixed. Then they had the cheek to try and charge me for it even though they ...
read full review
read full review
What agent could do to change your mind?
Better communication. Stop avoiding complaints. Don't overcharge Stay true to your word, if your going to say your going to fix something, fix it.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jul 22,2013
Jul 22,2013
1
people found
this helpful
this helpful
London is a tough city, if you move in here for the first time, expect a lot of troubles, expecially with estate agencies when you need to find a good place to stay and live.
Luckily, I've found in Ample Propreties the help I needed.
...
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Jun 15,2013
Jun 15,2013
0
people found
this helpful
this helpful
Great agent, showed me a few properties, always gave me good advice and informed us what property would be the best suitable for us which wasn't the most expensive one. they were very helpful throughout the whole process....
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Apr 25,2013
Apr 25,2013
0
people found
this helpful
this helpful
I think w got a really good service, by a very down-to-earth staff member that were very patient....
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Feb 02,2013
Feb 02,2013
0
people found
this helpful
this helpful
The agent has found me tenant made all nesessary reference and enqueries I was really satisfied with the services and I will recommend them to others for their quality work....
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Jan 29,2013
Jan 29,2013
0
people found
this helpful
this helpful
I have experienced a very good service from Ample agency. Letting manager Ahmed Jalal is very professional and dedicated to his work person. All issues were sorted our within short period of time. I would recommed this agency to all my friends....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 9:20 AM 08/10/2019 by heather heather
