50% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Aug 08,2013
Aug 08,2013
5
people found
this helpful
this helpful
If you want a professional estate agent to sell your house, be warned and do not use William Brown in Headingley. They lied to the tenants and told them they could have furniture when I expressed that I would like to rent the flat unfurnished. They do not take your instructions seriously or they forget to write it down. When it has put the tenants out, they lie and blame the landlord. They refused to give me my tenants numbers eventually when they did it all became clear the extent of their non professionalism. I am appalled, shocked and disappointed at the level of service I have received!!! They told the tenants that they could have beds and told me that the tenants insisted or else they would not move in!!! This was an outright lie, to screw up something that could be very simple. Worst of all is the lying!!! When confronted all they do is shift the blame and refuse to apologize.
What agent could do to change your mind?
Refund the money on the furniture that they made me buy for no reason. Apologize for the lying. Pay attention to what the landlords are saying they should write it down give it to the landlord for confirmation.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
7th Nov 2022
reviewed by 'Danny'
4th Aug 2016
reviewed by 'Susanna'
5th Jul 2015
reviewed by 'James'
22nd Jun 2015
reviewed by 'HayleyC'
8th Aug 2013
reviewed by 'Karnation8'
Opening Hours
Address
William H Brown
1 Arndale Centre Otley Road Headingley
Headingley,Leeds
Yorkshire
LS6 2UE
0113 278 5337
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 0% | £475 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 07,2022
Nov 07,2022
0
people found
this helpful
this helpful
Think twice before renting from William H. Brown!
I am renting a flat from them. The entrance door is a menace. See the pictures.
The space between the entrance door and the jamb is so big that I can put my finger in it.
Note: ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Sep 10,2019
Sep 10,2019
0
people found
this helpful
this helpful
Well handled sales process. Everything done as said. Sold property within days. Follow up to completion good. Laura Nunney was very good and diligent....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2016
Aug 04,2016
1
people found
this helpful
this helpful
Rowan Moore was very helpful and great at getting back to me. He now looks after the Wakefield area and I wish he was still looking after the Bradford Area covering my property I rent out. Easy to talk to and honest.. come back Rowan :)...
read full review
read full review
Comment on agent fees
Fine
Was this helpful?
Yes
Yes
Aug 04, 2016
View all comments
(1)
Hi Susannah thank you so much for your kind comments. Pleasure managing your property, great land lords make our job easier! ...
Jul 05,2015
Jul 05,2015
2
people found
this helpful
this helpful
Dont stick to times. Very reactive. Not helpful. Play buyers off against each other! Send trainee agents, Not as good as local competitors...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22,2015
Jun 22,2015
2
people found
this helpful
this helpful
I rented a property from William H Brown for just over 3 years. Over the time of renting the property repairs were not carried out the living room ceiling collapsed, a large glass mirrored wardrobe door fell and smashed on my 5 year old sons head, the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2013
Aug 08,2013
5
people found
this helpful
this helpful
If you want a professional estate agent to sell your house, be warned and do not use William Brown in Headingley. They lied to the tenants and told them they could have furniture when I expressed that I would like to rent the flat unfurnished. ...
read full review
read full review
What agent could do to change your mind?
Refund the money on the furniture that they made me buy for no reason. Apologize for the lying. Pay attention to what the landlords are saying they should write it down give it to the landlord for confirmation.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
