These guys are a sister company of County Estte Management (part of the Peverel group of companies) and recently took over their developments. I would advise anyone looking to buy a flat to check which company operates the management of their block. If it is a Peverel company (OM, Solitaire etc) then I would strongly advise you to steer well clear. They will make your life a misery. Check out the website www.thetruthaboutsolitaire.co.uk for stories from hundreds of angry residents. We fought to remove them from our development and were successful, but it took a lot of time and effort and we are still suffering from their years of mismanagement today. Overcharging, kickbacks, awful quality of work, failure to respond to emails, phone calls and letters, dodgy accounting practices, misappropriation of funds, incompetent staff. We are taking this company to tribunal as many others have to try and reclaim funds. Please please please do not go anywhere near a Peverel company. They will rob you blind and ruin any chance you have of a happy home life. Trust me, even if you have found the perfect home, if the property is managed by a Peverel company it ill soon become a living nightmare. Even simple tasks like changing a light bulb in a communal hallway will take MONTHS to fix and you'll be charged astronomical amounts. I am not alone, the web is full or horror stories from thousands of disgruntled Peverel/OM customers. People are fighting back but it is an unregulated industry and these cowboys continue to rip people off. You have been warned.