“Mixed feelings about Homelife. I rented from them from the ......”
2 Star Review
Aug 03,2013
By:
'Glad'
Aug 03,2013
Branch: Southampton, 56 Portswood Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO17
Branch: Southampton, 56 Portswood Road
Lettings (as a Tenant)
Postcode: SO17
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Mixed feelings about Homelife. I rented from them from the year 2011-2013 and have had totally different experiences both years.
At the end of our 2011 term (June 2012), we were paid a visit by Andy on the day we were due to move out and into another property (also by Homelife). Andy was completely lovely during the house inspection, anything that we could fix he told us how to and also gave us time to do it (thus to minimize money being taken from our deposit). In the end we only paid about 30 pounds per person, which was alright.
However, in June 2013, when we were about to leave Homelife for good as we had graduated, Claire came to 'inspect' our house, and at the end of it slapped down a 'fee' of over 600 pounds for CLEANING and washing of sofa covers and such. Sent them a LONG email (as I left the UK that day to go home for summer) and not only did they take 3 weeks to reply (which was extremely frustrating as I had to keep ringing them up and that was incredibly expensive), they said basically they're not going to change or even considering decreasing their charges.
All in all, I'm extremely glad I've left them now and I do regret renting from them in the first place. Could've saved myself a lot of money..
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