Bowes Mitchell
Benton, Newcastle upon Tyne, NE7
3.5/5, 21 reviews
62% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction

“Bowes Mitchell are not a good place to go if ......”

Share on :
Aug 21,2010
Minithumbdown
By: 'Hill'
Aug 21,2010
1 people found
this helpful
Bowes Mitchell are not a good place to go if you are a landlord...their standards are shabby and they let tenants trash your property and then say it wasn't the tenant's fault! Disgusting... waste of time and effort using them. Inspections are scarce and when my last tenant moved out I could not believe the state of my house - it was disgusting and i had lived there for years before renitng it out and now it's ruined! Not good at all!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Bowes Mitchell
172 Benton Road
Benton,Newcastle upon Tyne
Tyne and Wear
NE7 7UH
0191 266 1010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £105,000 £220,000
Lettings 50% 99% £595 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 1 3 9 0 2 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“A great team, friendly, approachable and easy......”

Share on :
Jun 18,2022
Minithumbup
Lindsay
By: 'Tom'
Jun 18,2022
0 people found
this helpful
A great team, friendly, approachable and easy to talk with. Splendid job in selling my property within 2 days of going on market. A big thank you to Lindsay, Clare & Michael...
read full review
Was this helpful? Yes

“Tenant Experience with Bowes Mitchell/Northwood...”

Share on :
May 03,2022
Minithumbdown
By: 'Adam'
May 03,2022
1 people found
this helpful
I noticed that most reviews on Google are from buyers/sellers, so I wanted to make our experience as tenants known publicly. Fundamentally, our experience whilst living in the property was okay, although the property was very poorly presented when we moved in (dirt and ...
read full review
Was this helpful? Yes

“Appalling! Do not use! Appalling! Constant Chasing!...”

Share on :
Mar 31,2022
Minithumbdown
By: 'Renzo'
Mar 31,2022
0 people found
this helpful
Appalling! Do not use! Appalling! Constant chasing to get an straight answer, really bad experience with the management of my property! E-mail warriors, never pick up the phone and ring. Some of the responses from some of the staff were condescending and implied racism. I ...
read full review
Was this helpful? Yes

“I have used Bowes Mitchell on a number of oc......”

Share on :
Jan 14,2021
Minithumbup
Michael
By: 'Dave'
Jan 14,2021
0 people found
this helpful
I have used Bowes Mitchell on a number of occasions and found them to be excellent. They are professional and friendly. Michael and Claire the handsome pair!...
read full review
Was this helpful? Yes

“Brilliant !...”

Share on :
Nov 16,2020
Minithumbup
Lynn
By: 'Ann'
Nov 16,2020
1 people found
this helpful
Wow ! Wow Wow ! Its not often that you can find a business that can't be faulted. But the team at Bowes Mitchell have been incredible. Clare, Lynn, and Michael have been hands on, approachable and professional throughout the sale of my late Mums apartment. Great ...
read full review
Was this helpful? Yes

“World class service...”

Share on :
Oct 20,2020
Minithumbup
Emma
By: 'Naomi'
Oct 20,2020
0 people found
this helpful
Friendly professional staff who know the local market inside out, with you every step of the way, competitive pricing with clear pricing for the service provided, no hidden costs....
read full review
Was this helpful? Yes

“Arrogant and condescending...”

Share on :
Jul 25,2020
Minithumbdown
By: 'Simon'
Jul 25,2020
1 people found
this helpful
Phoned to view a property. Denied the opportunity as I didn’t have my house on the market (I would have liked them to have valued it and potentially put it on but this want even discussed). The staff member was arrogant and condescending and ...
read full review
Was this helpful? Yes

“The Bowes Mitchell team in Benton act with pr......”

Share on :
Feb 07,2020
Minithumbup
Michael
By: 'Laura'
Feb 07,2020
0 people found
this helpful
The Bowes Mitchell team in Benton act with professionalism at all times but are friendly, welcoming and extremely helpful. The moment you call or walk in, you are looked after and know you're in safe hands. Michael in particular is an absolute star, he does ...
read full review
Was this helpful? Yes

“Thank you for your wonderful support and help......”

Share on :
Aug 31,2019
Minithumbup
Lynn
By: 'Paula'
Aug 31,2019
0 people found
this helpful
Thank you for your wonderful support and help .I would especially like to thank Lynn for her kindness and positive advise ....
read full review
Was this helpful? Yes

“An Excellent Service....”

Share on :
Jun 06,2019
Minithumbup
By: 'Kath'
Jun 06,2019
0 people found
this helpful
Would highly recommend this Estate Agent. Great communication and lovely, friendly and helpful staff. We got a full asking price offer within days of putting our property on the market. It's been an extremely positive experience & the staff at the Benton office provided us with ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Hi, my name is David, my dad passed away beginning ......”

Share on :
Jul 08,2016
Minithumbup
Michael
By: 'David'
Jul 08,2016
2 people found
this helpful
Hi, my name is David, my dad passed away beginning of year, I needed to sell his house, there was a lot do and I was bewildered. I contacted Bowes Mitchell best move I ever made, I don't live in the area any more which ...
read full review
Was this helpful? Yes

“Michael - Thanks for all the support, we will think ......”

Share on :
Jul 14,2015
Minithumbup
Michael
By: 'Mr'
Jul 14,2015
0 people found
this helpful
Michael - Thanks for all the support, we will think of you whilst lying on the beaches of europe. Best Wishes The Tulips...
read full review
Was this helpful? Yes

“FantasticFriendly, straight forward and knowledgeable Always ready to answer questions ......”

Share on :
Jul 02,2015
Minithumbup
By: 'fionajc'
Jul 02,2015
1 people found
this helpful
Fantastic Friendly, straight forward and knowledgeable Always ready to answer questions and respond to calls He has made this a much easier and less painful process I would be very quick to recommend him and the team to anyone embarking on selling their house...
read full review
Was this helpful? Yes

“Bowes Mitchell organised an impressive amount of viewings from the ......”

Share on :
Jul 01,2015
Minithumbup
Noel
By: 'Mr'
Jul 01,2015
0 people found
this helpful
Bowes Mitchell organised an impressive amount of viewings from the outset - all of which by parties who were genuinely able to consider our property (i.e. not wasting anyone's time). The property photographs were extremely good. Unsurprisingly we had an offer very quickly. We ...
read full review
Comment on agent fees
Very fair.
Was this helpful? Yes

“I have used bowes mitchell on benton road for over 4 ......”

Share on :
May 05,2015
Minithumbup
By: 'CYNTHIA'
May 05,2015
0 people found
this helpful
I have used bowes mitchell on benton road for over 4 years being the letting agents for my property. I am more than pleased with their work ethics anything that needs to be taken care of in my property is done as fast as possible. Any ...
read full review
Comment on agent fees
THE AGENT'S FEES ARE VERY REASONABLE AND I HAVE NO ISSUE WITH THE AMOUNT.
Was this helpful? Yes

“Christine Thank you so much for your help in finally ......”

Share on :
Apr 15,2015
Minithumbup
Christine
By: 'John'
Apr 15,2015
0 people found
this helpful
Christine Thank you so much for your help in finally getting the flat. I know you all work hard as a team but your personal touch has been fantastic!! I know you will share this small gift with the office so enjoy. Many Thanks John...
read full review
Was this helpful? Yes

“We attempted to put our house on the market and ......”

Share on :
Apr 07,2014
Minithumbdown
Noel
By: 'Jules'
Apr 07,2014
0 people found
this helpful
We attempted to put our house on the market and contacted this agent on two separate occasions. The first time the valuer failed to turn up. When I contacted them again I asked if the valuer would turn up this time. The second time the ...
read full review
What agent could do to change your mind?
Turned up on time
Attached Filesnbsp;
Was this helpful? Yes

“Where to begin?! Staff at Bowes Mitchell are not only ......”

Share on :
Oct 01,2013
Minithumbdown
Suzanne
By: 'Cathy'
Oct 01,2013
0 people found
this helpful
Where to begin?! Staff at Bowes Mitchell are not only completely incompetent, but quite happy to lie and be very sneaky in order to cover their own backs. Soon after moving into the property numerous maintenance problems became apparent including substantial damp (mould and spores ...
read full review
What agent could do to change your mind?
They should have fixed problems in the flat in the first place and done something to rectify the situation with the bath, eg a gesture of good will of even a small amount of money (‚£50 would have done it!). This would have been good customer service because we were effectively being sold something which wasn't true. They also sould have used the proper procedures, and given us better advice. When they had done something wrong they should have admitted this to the landlord instead of lying and letting us lose all our deposit because they want to continue to have a good relationship with the landlord. We, on the other hand, were just tenants, dispensable and moving on anyway. It is highly likely that the letting agency and landlord were working together throughout the dispute process to ensure their stories aligned and apportioned all blame to us. I thought deposit protection schemes were supposed to protect tenants against landlords / lettings agents who think that they can just make anything up / lie and get away with it, because they always have the upper hand, they¢â‚¬â„¢re the ones who draw up the contracts, make the rules etc. Tenants are completely at their mercy. We abided by the rules and did everything they asked us to, but they end up with extra money at the end of the day.
Attached Filesnbsp;
Was this helpful? Yes
By: neil
Aug 26, 2014
View all comments (1)
Hi, I don't know if you'll receive this but we're currently having similar issues with Bowes as well (on what sounds like the same property). They're trying to blame us for the damp issue which was definitely a pre-existing issue. It's a long shot, but if you still have them photos, could you send them over to me? They would be really helpful in proving that the damp has been there since before I moved in. I'm getting sick of letting agents pushing tenants around. ...

“Useless. Been a tenant for 2 years and recently could not ......”

Share on :
May 09,2013
Minithumbdown
By: 'Vince'
May 09,2013
0 people found
this helpful
Useless. Been a tenant for 2 years and recently could not be bothered. reported a leak. 1st plumber (arranged by bowes) said we would need a new bath at £500 (which I might add is less than I pay for rent). I had a closer look and ...
read full review
What agent could do to change your mind?
fixed the problems within reasonable time.
Attached Filesnbsp;
Was this helpful? Yes

“We rang Bowes Mitchell, advising them that we would be ......”

Share on :
Mar 04,2013
Minithumbdown
By: 'Prospective'
Mar 04,2013
0 people found
this helpful
We rang Bowes Mitchell, advising them that we would be unable to make a viewing, and arranged another time. They advised us that they would pass the message on. When we turned up for the rescheduled viewing, we talked to the vendor. They told us ...
read full review
What agent could do to change your mind?
The agent could have acted with honesty and integrity. It was their choice to act dishonestly, in order to cover up their lax attitude. It's simply not good enough.
Attached Filesnbsp;
Was this helpful? Yes

“Bowes Mitchell are not a good place to go if ......”

Share on :
Aug 21,2010
Minithumbdown
By: 'Hill'
Aug 21,2010
1 people found
this helpful
Bowes Mitchell are not a good place to go if you are a landlord...their standards are shabby and they let tenants trash your property and then say it wasn't the tenant's fault! Disgusting... waste of time and effort using them. Inspections are scarce and ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bowes Mitchell, Newcastle upon Tyne NE7 7UH



Find the Best Agent to
Sell or Rent Your Home