We have been extremely pleased with the service we have received from Panos, Steve and Leigh at Castles in Turnpike Lane. From when we first apporached them thinking of putting our house on the market to the day we received an offer on our property.
We have brought through Castles twice but I have not sold a property before and therefore I was very anxious about the whole process. Panos and Steve spent loads of time with us explaining the process and dealing with my anxieties, concerns and many, many questions.
The photos Steve took of our property were great, they really showed it at its best and i think gave a really good snap shot of what the property had to offer- our purchasers agreed, they saw the pictures and had to come and see it immediately...they put an offer in on the spot.
We are now hunting for a new home having accepted the offer on ours- if we can find it through Castles we will be very pleased. We know they understand what we are looking for, There is never any pressure, just a guiding hand to help us through and fingers crossed we will again (this will be property number 3!) find the place for us.
I would have no hesitation in recommending using Castles to sell a property and help you find another. The best thing about them is that they are approachable and human, understanding that the decisions you are making are life changing- you could not chose anyone better...