Peter is an excellent sales agent. He is personable and knowledgeable and gave us useful insights into the properties he showed us around. Throughout the purchasing process Peter was a calm presence that was much needed during the more stressful times. I would definitely want Peter to sell our property in the future if that ever happens.
Valentina is one of Location, Location\'s sales administrators. Essentially this means she does much of the necessary to-ing and fro-ing to ensure that the sale goes through. She was very good at getting things acted upon and liaising between lawyers, vendors and us. As such the process went smoothly with only a few very minor hiccups - so really well done! However, there were times I found her to be somewhat condescending and impatient. It is understandable that this is her day job and so she feels she knows more; however, purchasing a flat is one of the biggest things we do and so naturally we want to be sure before we sign our lives away to a bank that we are getting what it says on the lid. I would expect an administrator to be more aware of that type of customer service.