Before rent a house, and when you pay them rent, they are very friendly that is true. But when there is maintence problem in the propeety, they bever bothered it. they never cared about the living conditions! and just asking the money money all the time. and they never respected tenants because they shout at u VERY RUDE ! no respect! AWFUL services! please please avoid the agent for god sake! I agree with others: they are double faced and untrustworthy, i never recommend this agent.