In spite of our high level of frustration in not getting our corporate let completed within the time we requested, Michelle Ford stayed in regular contact with me saying that the Head Office was just not getting back with her on completing the tenancy agreement. The problems were not hers, but those in direction over her. I highly appreciate her kindness in dealing with a very stressful situation for her. Fortunately, we finally got the corporate let completed on the day we needed to move in. She is to be commended for her willingness to continue to stay in contact with us in spite of head office delays.